Why Use a Bacs Bureau?
Organisations can choose to purchase and manage their own in-house software to enable them to submit their files directly to Bacs. Alternatively they may decide to work with a Bacs Approved Bureau who will submit the Direct Debit Instructions and Collections and / or the Direct Credit files on their behalf. The best option will depend on various factors, including:
Size of the organisation
Administrative resource available
Number of transactions processed
Frequency of transactions processed
In-house knowledge and skills
Fulfiling the criteria to be a direct submitter
Challenges with an in-house software solution
Elongated timescales to set up
High software and development costs
Lack of up-to-date in-house knowledge
Subject to forced software upgrades
Not always scaleable as volumes grow
No built-in contingency plan
Advantages of an outsourced Bureau solution
Utilising a Bacs Approved Bureau can help reduce or remove the challenges associated with an in-house software solution.
- Little or no up-front cost or software maintenance (especially useful if low Direct Debit / Credit volumes)
- Quick set-up and roll-out
- Reduces your risk – the bureau know Direct Debits and take responsibility for getting your files to Bacs
- Bureau can access and make available your Bacs reports
- Future proof – no software to upgrade or systems to change
- Simple solutions that can be easily integrated
- Scalable and adaptable to changing volumes
- Built-in contingency planning means less chance of missed collections / payments
What our Clients Think of us...
We selected Clear Direct Debit in late 2017. The Direct Debit process is managed efficiently and their team of knowledgeable specialists also keep us updated on new developments. They have taken time to understand the needs of HIOWAA and are proactive in giving us relevant advice on BACS scheme rules. We look forward to a long lasting partnership with them.”
Director of Finance, Hampshire and Isle of Wight Air Ambulance
Clear Direct Debit is definitely an organisation that has saved us a lot of money and has provided us with support in moments of need. Direct Debits are our main source of income and for most charities automated processes are not always so reliable, so it’s good that we have Clear Direct Debit as a back-up support.
We have been working with Clear Direct Debit for a few years now and they are very efficient and responsive. They have been a great support to our organisation!
Family for Everychild
I would recommend Clear Direct Debit to anyone setting up a Direct Debit and Paperless Direct Debit System”
Royal Academy of Dance
The RCN has used the services of Clear Direct Debit on a number of occasions, ranging from a DD audit, training and advice, and support on bulk change activity. They have always provided clear, succinct advice in a professional manner that helps us deliver a first class DD service to our members”
Head of Member Admin, Royal College of Nursing
The British Horse Society is the UK’s largest equestrian charity. Clear Direct Debit help us deal with all our Direct Debits for our 100,000+ members, smoothly and efficiently. We feel we are in a really safe pair of hands giving peace of mind. They give great advice and training and whenever we have wanted to action changes they have been able to guide us through the processes smoothly. They have really gone the extra mile for us, are always available for a call in a crisis or just for a chat when we want to think something over. I would highly recommend using Clear Direct Debit to all my Membership counterparts.”
Director of Membership, The British Horse Society
Clear Direct Debit have made our DD collections hassle free, would highly recommend”
We previously used in-house software but when faced with an expensive upgrade we were recommended Clear Direct Debit. Since then our DD collections have been seamless and easy”
Secure & Reliable Bacs Bureau Services
Contact us today for further information and a no-obligation quote