About Clear Direct Debit

Clear Direct Debit was founded in 2009 by Gavin Lawrence and Debbie Lane to provide a clear, simple and trusted insight into Bacs and the world of Direct Debits. We are a Bacs Accredited Training provider, an independent Bacs Consultancy and a Bacs Approved Bureau. Our expertise has been developed working with Bacs, banks & software / CRM suppliers and we are proud to have helped hundreds of service users get the most from the Direct Debit Scheme.

Box Image Exceptional Customer Service

Exceptional Customer Service

We work closely with our customers to fully understand their aims and requirements. We combine this with our expertise and passion for making complex and technical subjects simple.

At all times, we support you with objective advice and guidance on how to best manage your Direct Debit systems. We are dedicated to providing the best possible levels of service so, if you have ever struggled to get an answer about Direct Debit, then we are the organisation to call.

Box Image The ClearCourse Partnership

The ClearCourse Partnership

In December 2018, Clear Direct Debit was acquired by ClearCourse Partnership, a group of innovative technology companies providing membership software to SMEs and organisations. The ClearCourse platform provides us with enhanced integrated software opportunities, payment capabilities and strategic and product guidance, allowing us to offer our customers the best software and client service possible.

Visit the ClearCourse website to find out more.

Making Direct Debits easy

  • Ensuring Direct Debit scheme compliance
  • Reducing unpaid items and avoiding common pitfalls
  • Reducing the likelihood of indemnity claims
  • Getting the most from AUDDIS
  • Increasing the successful collections of Direct Debits
  • Reducing the burden on your time
  • Maximising the people who pay via Direct Debit
  • Making sure the cost of collections are kept to a minimum
  • Ensuring successful Paperless Direct Debits (PDD)
  • Allowing you to concentrate on your core business

Meet the Clear Direct Debit Team

Gavin Lawrence

Gavin Lawrence

Managing Director

Gavin established Clear Direct Debit when he created the Bacs Accredited ‘Clear’ Direct Debit training course. He subsequently led the introduction of Bacs Bureau services and continues to deliver most of the company’s consultancy projects. Having previously worked with Bacs, software suppliers and Bureaux, Gavin knows the Direct Debit Scheme inside out.

Gavin Lawrence

Managing Director
Debbie Lane

Debbie Lane

Operations Manager

Debbie joined Clear Direct Debit in October 2011. She has previously held roles within Marketing, Sales, Market Research, Business Information and Forecasting. Debbie is responsible for day-to-day operations. She manages the Bacs Bureau business and is committed to supporting customers by ensuring a hassle-free, simple yet reliable resource

Debbie Lane

Operations Manager
Sarah Cottee

Sarah Cottee

Training Manager

Sarah joined Clear Direct Debit in April 2015 with over 9 years experience within the Payments Industry. She has held previous roles in Direct Debit Ltd, Bottomline and Accesspay and knows the Direct Debit Scheme well. Sarah’s role is to deliver Bacs accredited training of the highest quality and to help our customers with all their Direct Debit questions and needs.

Sarah Cottee

Training Manager
Helen Branigan

Helen Branigan

Senior Administrator

Helen joined in July 2016 having previously worked within supply chain and then within the banking sector for 14 years. Within Clear Direct Debit Helen is responsible for the on-boarding of new bureau clients. She is always ready to provide practical support and advice about the Direct Debit Scheme.

Helen Branigan

Senior Administrator
Dion Golt

Dion Golt

Administrator

Dion joined in March 2019 having previously worked within Company Administration roles in Gibraltar. Within Clear Direct Debit Dion is responsible for the day-to-day processing of Bacs files. He is happy to answer any queries about Bacs files, Reports, Data and file formats and to provide Bacs troubleshooting support.

Dion Golt

Administrator

Our Clients

We are proud to have worked with a diverse range of organisations, each with very specific and often very different needs. What these organisations all have in common is their requirement to gain a clear understanding of Direct Debits along with straightforward, practical help with their Direct Debit systems.  This is where Clear Direct Debit comes in!  Working with so many companies has given us the opportunity to share best practice across a range of organisations and we pride ourselves on the exceptional feedback that we have received from them.

 

Client Testimonials