News & Articles

Read our latest newsletter, blogs, articles and opinions about all the issues within the world of Direct Debit and Direct Credit.

Tag: Direct Debit Training and Consultancy

Direct Debit Indemnity Claims – What do you need to know?

January 16 2020

Article by Sarah Cottee, Training Manager. Collecting funds via Direct Debits offer organisations numerous advantages - cheaper to process, more control and longer customer relationships being just a few. One of the top benefits for payers is that Direct...

Avoiding and Resolving Failed Direct Debit Collections

January 08 2020

How much do failed Direct Debit collections cost your business? Article by James Alves. Account Manager. A common scenario we see uncovered on our Direct Debit training courses is that our attendees start to realise the true cost of failed Direct Debit...

Direct Debit Guarantee – Are you using the wrong version?

February 06 2015

Over the Christmas holidays I purchased a gift for a family member of a magazine subscription.  It was gratefully received and we were both happy.  Afterwards however,  when I received a confirmation letter with details of my Direct Debit payment schedule, I...

Ensuring uninterrupted Direct Debit Collections – 10 top tips

September 15 2014

Ensuring that you get your Direct Debit files to Bacs as scheduled is essential for any collecting organisation. Failure to do so will mean missed collections, restricted cash-flow and (potentially) unhappy customers! Indirect submitters can rely to some extent on...