Read our latest newsletter, blogs, articles and opinions about all the issues within the world of Direct Debit and Direct Credit.
Direct debit provides a convenient and straightforward way for customers to pay regularly for services they receive on an ongoing basis. However, whilst direct debit solutions are easy to manage from an organisation’s perspective, customers are able to cancel...
A recent survey that’s been reported in a number of places indicates that there’s a growing lack of trust surrounding direct debits. There have also been plenty of negative press stories lately to fuel doubt about the security of direct debits. Of course, this...
Ensuring that you get your Direct Debit files to Bacs as scheduled is essential for any collecting organisation. Failure to do so will mean missed collections, restricted cash-flow and (potentially) unhappy customers! Indirect submitters can rely to some extent on...
We welcome your Direct Debit questions and queries. Recently we received the question below about cancelled Direct Debits: “......The customer has cancelled their Direct Debit and also asked the bank to refund the last 6 months payments, but they have been...
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