Bacs, Direct Debit
Direct Debit, Membership, News
11, MAR 2020

It’s been six years this month since Clear Direct Debit started partnering with The British Horse Society (BHS) as their outsourced Bacs processing provider.

During this time, the membership of The BHS has grown to over 100,000 members and Direct Debit has been a key tool in increasing retention of these.

Gavin Lawrence, Managing Director at Clear Direct Debit commented:

“What initially started as a couple of days consultancy to introduce Paperless Direct Debit sign-up has emerged into a strong partnership where we now provide all of the processing for Direct Debits for The BHS. It’s been great being part of the major improvements and growth in membership at The BHS. Emma and her team are great to work with and it always feels as though we are heading in the same direction.”

Clear Direct Debit supports The BHS to achieve their objectives in many ways. We monitor Bacs submissions and reports; work closely with them to manage systems and processes, provide training when required and act as a sounding board at other times.

Emma Day, Director of Membership commented:

“Clear Direct Debit have been an invaluable partner to our Charity and during this time we have grown our membership by over 40%. Their excellent training programmes for our membership team have helped us reduce our attrition significantly by consistently promoting Direct Debits well. Their support as we have migrated data onto new CRMs has been vital in keeping us compliant. We look forward to continuing our partnership as we further grow and develop our services for members”.

Working with The BHS has been a real pleasure and we look forward to many more years of supporting them to achieve their objectives!

About The BHS: As the largest equine charity in the UK, The British Horse Society is dedicated to education, equine welfare, protecting and increasing access to bridleways and equestrian routes, and safety for horse and riders. The Society’s thriving and active community of staff and volunteers are committed to improving the lives of horses everywhere.

About Clear Direct Debit: Clear Direct Debit is a Bacs approved Bureau who manage Direct Debit collections / Direct Credit payments on behalf of Service Users on a regular or contingency basis. We are a Bacs accredited Direct Debit training company and an independent Bacs consultancy provider. Our expertise has been developed working with Bacs, software suppliers and Bureaux and we are proud to have helped hundreds of Service Users get the most from the Direct Debit Scheme.