Blogs, News & Articles

Read our latest newsletter, blogs, articles and opinions about all the issues within the world of Direct Debit and Direct Credit.

Category: Indemnity Claims

Updated Direct Debit Scheme Rules for 2021.

February 02 2021

There are new Direct Debit Scheme Rule Updates which will take effect from January 2021. As a Direct Debit Service user, you have a responsibility to comply with the Direct Debit Scheme Rules. Are you? Version 5.4. January 2021 Article by Sarah Cottee. Training...

Getting your Direct Debits Back on Track as Lockdown Lifts

June 29 2020

Blog by Sarah Cottee, Training Manager Positive news for Service Users as lockdown is lifting It’s been 3 months of uncertainty and worry for a lot of Service Users during the Covid-19 lockdown. We have seen significant increases in Direct Debit...

Increases in Cancelled Direct Debits? Recent FAQs

April 03 2020

Blog by Sarah Cottee, Training Manager We understand that the recent news and uncertainty surrounding the COVID-19 situation has, for some organisations, caused an increase in the number of cancelled Direct Debits they are experiencing. Is your organisation...

Direct Debit Indemnity Claims – What do you need to know?

January 16 2020

Article by Sarah Cottee, Training Manager. What is Direct Debit Indemnity? The Direct Debit Indemnity scheme allows Payers to reclaim Direct Debits taken without authorisation. This might be because, for example, the wrong amount was taken, payment was taken on...