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We have recently updated our website to improve it for our users.  Some information has moved. Other, older information has been removed from the site and the pages updated. Please go to our homepage and look again to see if the information you need is available.  If you can’t find it or have any questions that we can help with, please do get in touch with us.  We love hearing from you and will be happy to help.  You can reach us by phone: 0845 658 6488 or by email: info@cleardirectdebit.co.uk.

Choosing a Direct Debit Bureau

June 11 2021

Direct Debit is your preferred method of payment for your organisation – but you are unsure of the process involved, or don’t have the resources available to put the required Direct Debit systems in place and to manage it effectively. In this situation, a Direct...

May Bank Holidays- Bacs Processing Dates.

April 23 2021

To ensure you have peace of mind going into the Bank Holiday weekend, be sure to have planned ahead with your Bacs submissions to allow for Bacs Bank Holiday processing dates. Bacs processing works on a 3-day cycle. This is known as the Bacs cycle, and goes as...

Bacs Easter Processing Dates 2021

March 24 2021

Easter is fast approaching and this year we are still dealing with the added complication of "Covid Lockdown" with many people working remotely. This has meant that many are unable to access their usual systems and processes. Now more than ever therefore, it is...

What You Need to Know about BACS Direct Debit Reports

February 25 2021

Bacs produces a series of reports that highlight errors and anomalies and that help Service Users manage their Direct Debit collections. As a Service User you have a responsibility to take action to correct the faults these Bacs reports bring to light – but more...

Updated Direct Debit Scheme Rules for 2021.

February 02 2021

There are new Direct Debit Scheme Rule Updates which will take effect from January 2021. As a Direct Debit Service user, you have a responsibility to comply with the Direct Debit Scheme Rules. Are you? Version 5.4. January 2021 Article by Sarah Cottee. Training...

What is a Modulus Check?

January 15 2021

When you operate a Paperless Direct Debit (PDD) system, a modulus check is mandatory at the point of customer sign-up. For users of both AUDDIS (Automated Direct Debit Instruction Service) and paper-based Direct Debit systems, it is highly recommended at the point...

Advance Notice for Direct Debits

January 14 2021

Over the years, the Direct Debit Advance Notice rules have been clarified and updated to reflect current preferences and practices. Increased use of email, a preference for paperless systems, and a rise in the use of online banking have all influenced how the system...

ADDACS Reports explained

January 14 2021

It’s no secret that the Bacs scheme is underpinned by a complex set of rules. These rules are there to maintain the integrity of the system. They keep the system running smoothly, benefiting both Service Users and their customers – so staying compliant has to be...

Successful Direct Debits Over Christmas 2020

November 17 2020

It's never too early to think about Bacs Christmas processing! If Direct Debits are not collected on the expected date, your organisations income can be disrupted. This is particularly an issue over Christmas and New Year when there are extra bank holidays. These...