Oops, Page Not Found

We are sorry – the page you are looking for has not been found. Error Code: 404.

We have recently updated our website to improve it for our users.  Some information has moved. Other, older information has been removed from the site and the pages updated. Please go to our homepage and look again to see if the information you need is available.  If you can’t find it or have any questions that we can help with, please do get in touch with us.  We love hearing from you and will be happy to help.  You can reach us by phone: 0845 658 6488 or by email: info@cleardirectdebit.co.uk.

What is a Modulus Check?

January 15 2021

When you operate a Paperless Direct Debit (PDD) system, a modulus check is mandatory at the point of customer sign-up. For users of both AUDDIS (Automated Direct Debit Instruction Service) and paper-based Direct Debit systems, it is highly recommended at the point...

Advance Notice for Direct Debits

January 14 2021

Over the years, the Direct Debit Advance Notice rules have been clarified and updated to reflect current preferences and practices. Increased use of email, a preference for paperless systems, and a rise in the use of online banking have all influenced how the system...

ADDACS Reports explained

January 14 2021

It’s no secret that the Bacs scheme is underpinned by a complex set of rules. These rules are there to maintain the integrity of the system. They keep the system running smoothly, benefiting both Service Users and their customers – so staying compliant has to be...

Successful Direct Debits Over Christmas 2020

November 17 2020

It's never too early to think about Bacs Christmas processing! If Direct Debits are not collected on the expected date, your organisations income can be disrupted. This is particularly an issue over Christmas and New Year when there are extra bank holidays. These...

Smart Cards & Security

November 13 2020

Blog by Sarah Cottee, Training Manager Recent Direct Debit Training courses have highlighted an increase in Service Users experiencing issues with their smart cards when working remotely due to Covid restrictions. Here, we look at what can cause an issue, how to...

The Importance of Bacs Training – now more than ever!

October 29 2020

Blog by Sarah Cottee, Training Manager Bacs training isn’t always at the top of the priority list. It’s often the first casualty of stressed or busy times in an organisation, but NOW more than ever you should be considering Bacs training for your team – and...

Direct Debit rule changes review – 2020

August 19 2020

2020. For Bacs Direct Debit Service Users, it was a busy year. There were several Direct Debit rule changes and various challenges – not least the changes to working practices and Payer behaviour brought about by COVID-19. Here’s our rundown of what...

Holiday Direct Debit Processing – Are you covered?

July 29 2020

A newsletter was released by Bacs today: Are you prepared for your well-earned break?  - have you received your copy? The newsletter highlights how recent easing of lockdown restrictions has allowed many to consider travel plans and holidays once more. Often...

Paperless Direct Debits (PDD) – An overview

July 22 2020

Recently we have seen an increase in the number of organisations contacting us because they want to introduce Paperless Direct Debits (PDD). The Covid-19 lockdown has highlighted the difficulties inherent with a paper-based system. As offices and mail houses have...