Oops, Page Not Found

We are sorry – the page you are looking for has not been found. Error Code: 404.

We have recently updated our website to improve it for our users.  Some information has moved. Other, older information has been removed from the site and the pages updated. Please go to our homepage and look again to see if the information you need is available.  If you can’t find it or have any questions that we can help with, please do get in touch with us.  We love hearing from you and will be happy to help.  You can reach us by phone: 0845 658 6488 or by email: info@cleardirectdebit.co.uk.

A Direct Debit Review – 2020 so far

August 19 2020

2020. What a year it has been - and we are only 8 months in! For Bacs Direct Debit Service Users its been a busy year. There have been several rule changes and various challenges - not least the changes to working practices and payer behaviour brought about by...

Holiday Direct Debit Processing – Are you covered?

July 29 2020

A newsletter was released by Bacs today: Are you prepared for your well-earned break?  - have you received your copy? The newsletter highlights how recent easing of lockdown restrictions has allowed many to consider travel plans and holidays once more. Often...

Paperless Direct Debits (PDD) – An overview

July 22 2020

Recently we have seen an increase in the number of organisations contacting us because they want to introduce Paperless Direct Debits (PDD). The Covid-19 lockdown has highlighted the difficulties inherent with a paper-based system. As offices and mail houses have...

The Importance of Bacs Training – now more than ever!

May 29 2020

Blog by Sarah Cottee, Training Manager I appreciate that Bacs training isn’t always at the top of the priority list. Often it's the first casualty of stressed or busy times BUT now more than ever you should be considering Bacs training for your team - and...

Offices closed? Unable to post Advance Notice? What now?

May 05 2020

Advance Notice Problems: Are you unable to post your Advance Notices or Direct Debit Instructions? Are your mailing houses & offices closed? Read on for some help & advice: Blog by Sarah Cottee, Training Manager. Due to current restrictions caused by...

Unable to Post DD Instructions? Is now the time for AUDDIS?

April 15 2020

In these strange times we have been approached by a number of organisations who are struggling to post their Direct Debit Instructions (DDIs) to the bank. For some this is because their office is closed and they cant access the franking machine. For others it's...

Increases in Cancelled Direct Debits? Recent FAQs

April 03 2020

Blog by Sarah Cottee, Training Manager We understand that the recent news and uncertainty surrounding the COVID-19 situation has, for some organisations, caused an increase in the number of cancelled Direct Debits they are experiencing. Is your organisation...

Bacs Easter Processing Dates 2020

March 31 2020

Easter is fast approaching and this year we have the added complication of the Coronavirus and people working remotely. This has meant that many are unable to access their usual systems and processes. Now more than ever therefore, it is vital to ensure you’ve...

Open for business: Covid-19 update

March 18 2020

Coronavirus (COVID-19) update As the Coronavirus (COVID-19) situation continues we are aware there are concerns around its potential impact on business operability. We want to assure you that we are still dedicated to delivering excellent service to our...