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We have recently updated our website to improve it for our users. Some information has moved. Other, older information has been removed from the site and the pages updated. Please go to our homepage and look again to see if the information you need is available. If you can’t find it or have any questions that we can help with, please do get in touch with us. We love hearing from you and will be happy to help. You can reach us by phone: 0845 658 6488 or by email: firstname.lastname@example.org.
AUDDIS Migration: When, Why and How?
November 11 2018
Over the years we have supported many Service Users undertaking AUDDIS Migrations. We have provided advice and guidance for some; full project management for others and have even been called in half-way through to rescue an AUDDIS Migration that have gone...
Modulus Checks & KYC Checks. What do I need to know?
October 09 2018
Is your organisation performing Modulus Checks and KYC checks? Do you know the scheme rules around them and why they are important? Read on for more information….. Firstly, what are modulus checks and KYC checks? Modulus Checks Modulus checking is a...
Direct Debit Advance Notice – What do I need to know?
September 05 2018
Common questions we are asked about providing Advance Notice of Direct Debit collections include the following. Do I have to provide Advance Notice in writing? Do I have to give 10 days Advance Notice? If I fail to collect the Direct Debit on time do I...
The Direct Debit Top 10 Most Frequently Asked Questions:
August 03 2018
As one of a small number of Bacs Accredited Direct Debit training companies, and as a specialised Direct Debit Consultancy and Bureau service provider, we are regularly approached by organisations of all shapes and sizes to assist with their Direct Debit and/or...
Direct Debits collected early! What now?
June 15 2018
Over the last 10 years we have been asked – by organisations both large and small - what they should do if they have Direct Debits collected early. It’s a tricky situation for any organisation to manage! Consideration needs to be given to how the situation has...
Making Membership Work For You: Direct Debit and Membership
May 04 2018
Knowing your members is the key to maintaining and growing your member-base - knowing their likes and dislikes; what drives them to want to be a part of your organisation, and what’s important to them. People like paying by Direct Debit! According to data...
The Giving Generation: How Direct Debit has reformed donations and funding
April 16 2018
If you’re a charity reliant on donations then Direct Debit is the solution you might not even know you’re looking for… Offering easy ways to donate is a vital part of gaining and retaining donations wherever possible. In today’s financial market people...
Don’t Forget the changes you may need for Bacs Easter Processing Dates
March 15 2018
With Easter fast approaching make sure you’ve got your eggs in order so you've planned for Bacs Easter processing dates. Bacs processing works on a 3-day cycle – i.e. there are 3 days involved. These are known as the “Input Day”, “Processing Day” and...
Updates to the BACS Scheme Rules and Service User Guide
March 04 2018
The new Service User Guide and new Rules (SUGR) for the Direct Debit Scheme were issued by BACS in January 2018. BACS – Bankers Automated Clearing Services, has been in existence since 1968 when it was called the Inter Bank Computer Bureau. The name change to...