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We have recently updated our website to improve it for our users.  Some information has moved. Other, older information has been removed from the site and the pages updated. Please go to our homepage and look again to see if the information you need is available.  If you can’t find it or have any questions that we can help with, please do get in touch with us.  We love hearing from you and will be happy to help.  You can reach us by phone: 0845 658 6488 or by email: info@cleardirectdebit.co.uk.

Bacs Easter Processing Dates 2020

March 31 2020

Easter is fast approaching fast and this year we have the added complication of the Coronavirus and people working remotely. This has meant that many are unable to access their usual systems and processes. Now more than ever therefore, it is vital to ensure you’ve...

Open for business: Covid-19 update

March 18 2020

Coronavirus (COVID-19) update As the Coronavirus (COVID-19) situation continues we are aware there are concerns around its potential impact on business operability. We want to assure you that we are still dedicated to delivering excellent service to our...

Dealing with Unpaid Direct Debits Efficiently

March 14 2020

Blog by Sarah Cottee, Training Manager ARUDD reports When you experience unpaid Direct Debits you will be notified of this on an ARUDD report (Automatic Return of Unpaid Direct Debits). This report is usually available to Service Users one or two days after the...

If you fail to plan, you are planning to fail​!

March 13 2020

Blog by Michael Nwadinobi. Considering all the recent unplanned events such as fires, flooding and disease outbreaks it is more important than ever that organisations have a contingency plan in place in case anything was to disrupt normal working life. It is...

Online Direct Debit Sign-Ups: Barriers & Solutions

February 07 2020

Many organisations unintentionally create barriers to their customers paying them by Direct Debit. Why not remove these barriers! Article by Debbie Lane Consumers are confident with Direct Debits. Bacs research shows the average UK consumer has at least 8...

5 Common Bacs File Mistakes

January 23 2020

Article by Dion Golt - Direct Debit Administrator Our Bacs processing team often think we’ve seen it all when it comes to files. It’s rare that we come across something that leaves us scratching our heads, but it can happen. However, some data issues with...

Avoiding and Resolving Failed Direct Debit Collections

January 08 2020

How much do failed Direct Debit collections cost your business? Article by James Alves. Account Manager. A common scenario we see uncovered on our Direct Debit training courses is that our attendees start to realise the true cost of failed Direct Debit...

Direct Debit Scheme Rule Updates

December 11 2019

Bacs have issued new Direct Debit Scheme rule updates Version 5.3. January 2020. Article by Sarah Cottee. Training Manager. There are new Direct Debit Scheme Rule Updates which will take effect from January 2020. As a Direct Debit Service user, you have a...

Can you use Direct Debits for one-off payments?

December 11 2019

Answer: YES! And, one-off Direct Debits offer numerous advantages for all parties! Blog by Michael Nwadinobi. Direct Debits are one of the most common methods of payments in the UK with Bacs processing 6.4 billion transactions in 2018 with a value of...