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We have recently updated our website to improve it for our users.  Some information has moved. Other, older information has been removed from the site and the pages updated. Please go to our homepage and look again to see if the information you need is available.  If you can’t find it or have any questions that we can help with, please do get in touch with us.  We love hearing from you and will be happy to help.  You can reach us by phone: 0845 658 6488 or by email: info@cleardirectdebit.co.uk.

Direct Debit Advance Notice – What do I need to know?

September 05 2018

Common questions we are asked about providing Advance Notice of Direct Debit collections include the following. Do I have to provide Advance Notice in writing? Do I have to give 10 days Advance Notice? If I fail to collect the Direct Debit on time do I...

The Direct Debit Top 10 Most Frequently Asked Questions:

August 03 2018

As one of a small number of Bacs Accredited Direct Debit training companies, and as a specialised Direct Debit Consultancy and Bureau service provider, we are regularly approached by organisations of all shapes and sizes to assist with their Direct Debit and/or...

Direct Debits collected early! What now?

June 15 2018

Over the last 10 years we have been asked – by organisations both large and small - what they should do if they have Direct Debits collected early.  It’s a tricky situation for any organisation to manage! Consideration needs to be given to how the situation has...

Making Membership Work For You: Direct Debit and Membership

May 04 2018

Knowing your members is the key to maintaining and growing your member-base - knowing their likes and dislikes; what drives them to want to be a part of your organisation, and what’s important to them. People like paying by Direct Debit! According to data...

The Giving Generation: How Direct Debit has reformed donations and funding

April 16 2018

If you’re a charity reliant on donations then Direct Debit is the solution you might not even know you’re looking for… Offering easy ways to donate is a vital part of gaining and retaining donations wherever possible. In today’s financial market people...

Don’t Forget the changes you may need for Bacs Easter Processing Dates

March 15 2018

With Easter fast approaching make sure you’ve got your eggs in order so you've planned for Bacs Easter processing dates. Bacs processing works on a 3-day cycle – i.e. there are 3 days involved. These are known as the “Input Day”, “Processing Day” and...

Updates to the BACS Scheme Rules and Service User Guide

March 04 2018

The new Service User Guide and new Rules (SUGR) for the Direct Debit Scheme were issued by BACS in January 2018. BACS – Bankers Automated Clearing Services, has been in existence since 1968 when it was called the Inter Bank Computer Bureau. The name change to...

Action your ADDACS reports and stay compliant

January 17 2018

It’s no secret that the Bacs scheme is underpinned by a complex set of rules. These are in place to maintain the integrity of the system. The rules keep the system running smoothly, benefiting service users and their customers, so staying compliant has to be a...

Additional Bacs non-processing days over Christmas 2017

November 22 2017

The John Lewis Christmas ad has aired… time to make sure you’re up to speed with the Christmas non-processing days so that your direct debits run smoothly over the festive period. It feels like the run up to Christmas starts earlier and earlier every year –...