Clear & Simple Direct Debit Services
Clear Direct Debit is a Bacs Accredited Training provider, an independent Bacs Consultancy and a Bacs Approved Bureau. Our expertise has been developed working with Bacs, banks & software / CRM suppliers.
We focus on delivering an unrivalled level of service and the quality of support that we provide is second-to-none. We know the Direct Debit Scheme better than most – we are the only Direct Debit collection solution that started as a Bacs Accredited training provider. By focussing on the best outcome for our customers we get most of our business by word of mouth and recommendation.
Our Bacs approved bureau is the simplest and most cost-effective way to process Bacs files. Whether you are collecting Direct Debits or making payments we have simple tailored solutions to suit.
Direct Debit Training
Bacs accredited training delivered at regional centres around the UK or onsite at your office at a date to suit you. We run courses for Service Users, Contact Centres and Banks as well as courses about SEPA training.
From specialist advice through to full project management to help you implement AUDDIS or Paperless Direct Debit; introduce new systems or refine / audit your Bacs processes.
Join one of our Direct Debit Training Courses
Prices from just £475 per delegate
Bacs Bureau Services - Secure and Reliable Processing
Over half of all organisations within the UK that are using Bacs services make their Direct Debit and/or Direct Credit submissions via a Bacs Approved Bureau such as Clear Direct Debit. We are subject to regular inspection and review by Bacs to ensure the highest standards and offer a cloud-based, robust solution to support your business needs.
Some Excellent Feedback from our Customers......
We selected Clear Direct Debit in late 2017. The Direct Debit process is managed efficiently and their team of knowledgeable specialists also keep us updated on new developments. They have taken time to understand the needs of HIOWAA and are proactive in giving us relevant advice on BACS scheme rules. We look forward to a long lasting partnership with them.”
Director of Finance, Hampshire and Isle of Wight Air Ambulance
Clear Direct Debit is definitely an organisation that has saved us a lot of money and has provided us with support in moments of need. Direct Debits are our main source of income and for most charities automated processes are not always so reliable, so it’s good that we have Clear Direct Debit as a back-up support.
We have been working with Clear Direct Debit for a few years now and they are very efficient and responsive. They have been a great support to our organisation!
Family for Everychild
I would recommend Clear Direct Debit to anyone setting up a Direct Debit and Paperless Direct Debit System”
Royal Academy of Dance
The RCN has used the services of Clear Direct Debit on a number of occasions, ranging from a DD audit, training and advice, and support on bulk change activity. They have always provided clear, succinct advice in a professional manner that helps us deliver a first class DD service to our members”
Head of Member Admin, Royal College of Nursing
The British Horse Society is the UK’s largest equestrian charity. Clear Direct Debit help us deal with all our Direct Debits for our 100,000+ members, smoothly and efficiently. We feel we are in a really safe pair of hands giving peace of mind. They give great advice and training and whenever we have wanted to action changes they have been able to guide us through the processes smoothly. They have really gone the extra mile for us, are always available for a call in a crisis or just for a chat when we want to think something over. I would highly recommend using Clear Direct Debit to all my Membership counterparts.”
Director of Membership, The British Horse Society
Clear Direct Debit have made our DD collections hassle free, would highly recommend”
We previously used in-house software but when faced with an expensive upgrade we were recommended Clear Direct Debit. Since then our DD collections have been seamless and easy”
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Latest News & Articles
Bacs Non Processing Dates – Christmas & New Year 19/20
November 13 2019
Christmas is once again rapidly approaching and that means more Bacs non processing dates! As we approach the busy festive season now is a great time to think ahead so you can relax and enjoy the festivities knowing you have the peace of mind that business is all...
Direct Debit Advance Notice
November 07 2019
Providing Advance Notice is a key cornerstone of the Direct Debit Scheme and an important responsibility for the Service User. Failure to comply with scheme rules regarding Advance notice could result in failed collections and refunds (e.g. if the payer doesn't have...
Changes to Direct Debit Error Recovery
October 10 2019
On 30 September 2019, the rules on Direct Debit error recovery changed. Are you aware of what to do if you submit a Direct Debit (DD) file / majority of a DD file in error? Finding out that you have submitted a Direct Debit file in error is not a situation that...
Resilience & Risk: Direct Debit processes reliant on 1 person?
September 06 2019
Have you considered your Direct Debit resilience? Have you reviewed the risks and considered if you are too reliant on one or two key people? At a recent regional Direct Debit training course, 3 attendees (out of 9) expressed a concern that their Direct Debit...
Advantages of Paperless Direct Debit for your Members
August 15 2019
Paperless direct debit offers a number of advantages for organisations. It also offers benefits for your members signing up to pay. Easy sign up Signing up for a direct debit has always been easy - its a simple 1 page form to complete. With the...
August Bank Holiday Bacs Processing Dates
August 02 2019
With the August Bank Holiday fast approaching, make sure you’ve planned ahead with your Bacs submissions to allow for Bacs Bank Holiday Processing Dates. Bacs processing works on a 3-day cycle. These days are known as the “Day 1: Input Day”, “Day 2:...