Clear & Simple Direct Debit Services
Clear Direct Debit is a Bacs Accredited Training provider, an independent Bacs Consultancy and a Bacs Approved Bureau. Our expertise has been developed working with Bacs, banks & software / CRM suppliers.
We focus on delivering an unrivalled level of service and the quality of support that we provide is second-to-none. We know the Direct Debit Scheme better than most – we are the only Direct Debit collection solution that started as a Bacs Accredited training provider. By focussing on the best outcome for our customers we get most of our business by word of mouth and recommendation.
Our Bacs approved bureau is the simplest and most cost-effective way to process Bacs files. Whether you are collecting Direct Debits or making payments we have simple tailored solutions to suit.
Direct Debit Training
Bacs accredited training delivered at regional centres around the UK or onsite at your office at a date to suit you. We run courses for Service Users, Contact Centres and Banks as well as courses about SEPA training.
From specialist advice through to full project management to help you implement AUDDIS or Paperless Direct Debit; introduce new systems or refine / audit your Bacs processes.
Join one of our Direct Debit Training Courses
Prices from just £475 per delegate
Bacs Bureau Services - Secure and Reliable Processing
Over half of all organisations within the UK that are using Bacs services make their Direct Debit and/or Direct Credit submissions via a Bacs Approved Bureau such as Clear Direct Debit. We are subject to regular inspection and review by Bacs to ensure the highest standards and offer a cloud-based, robust solution to support your business needs.
Some Excellent Feedback from our Customers......
We selected Clear Direct Debit in late 2017. The Direct Debit process is managed efficiently and their team of knowledgeable specialists also keep us updated on new developments. They have taken time to understand the needs of HIOWAA and are proactive in giving us relevant advice on BACS scheme rules. We look forward to a long lasting partnership with them.”
Director of Finance, Hampshire and Isle of Wight Air Ambulance
Clear Direct Debit is definitely an organisation that has saved us a lot of money and has provided us with support in moments of need. Direct Debits are our main source of income and for most charities automated processes are not always so reliable, so it’s good that we have Clear Direct Debit as a back-up support.
We have been working with Clear Direct Debit for a few years now and they are very efficient and responsive. They have been a great support to our organisation!
Family for Everychild
I would recommend Clear Direct Debit to anyone setting up a Direct Debit and Paperless Direct Debit System”
Royal Academy of Dance
The RCN has used the services of Clear Direct Debit on a number of occasions, ranging from a DD audit, training and advice, and support on bulk change activity. They have always provided clear, succinct advice in a professional manner that helps us deliver a first class DD service to our members”
Head of Member Admin, Royal College of Nursing
The British Horse Society is the UK’s largest equestrian charity. Clear Direct Debit help us deal with all our Direct Debits for our 100,000+ members, smoothly and efficiently. We feel we are in a really safe pair of hands giving peace of mind. They give great advice and training and whenever we have wanted to action changes they have been able to guide us through the processes smoothly. They have really gone the extra mile for us, are always available for a call in a crisis or just for a chat when we want to think something over. I would highly recommend using Clear Direct Debit to all my Membership counterparts.”
Director of Membership, The British Horse Society
Clear Direct Debit have made our DD collections hassle free, would highly recommend”
We previously used in-house software but when faced with an expensive upgrade we were recommended Clear Direct Debit. Since then our DD collections have been seamless and easy”
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Latest News & Articles
Increases in Cancelled Direct Debits? Recent FAQs
April 03 2020
Blog by Sarah Cottee, Training Manager We understand that the recent news and uncertainty surrounding the COVID-19 situation has, for some organisations, caused an increase in the number of cancelled Direct Debits they are experiencing. Is your organisation...
Bacs Easter Processing Dates 2020
March 31 2020
Easter is fast approaching and this year we have the added complication of the Coronavirus and people working remotely. This has meant that many are unable to access their usual systems and processes. Now more than ever therefore, it is vital to ensure you’ve...
Open for business: Covid-19 update
March 18 2020
Coronavirus (COVID-19) update As the Coronavirus (COVID-19) situation continues we are aware there are concerns around its potential impact on business operability. We want to assure you that we are still dedicated to delivering excellent service to our...
Dealing with Unpaid Direct Debits Efficiently
March 14 2020
Blog by Sarah Cottee, Training Manager ARUDD reports When you experience unpaid Direct Debits you will be notified of this on an ARUDD report (Automatic Return of Unpaid Direct Debits). This report is usually available to Service Users one or two days after the...
If you fail to plan, you are planning to fail!
March 13 2020
Blog by Michael Nwadinobi. Considering all the recent unplanned events such as fires, flooding and disease outbreaks it is more important than ever that organisations have a contingency plan in place in case anything was to disrupt normal working life. It is...
We’re celebrating an anniversary!
March 11 2020
It’s been six years this month since Clear Direct Debit started partnering with The British Horse Society (BHS) as their outsourced Bacs processing provider. During this time, the membership of The BHS has grown to over 100,000 members and Direct Debit has...