Clear & Simple Direct Debit Services
Clear Direct Debit is a Bacs Accredited Training provider, an independent Bacs Consultancy and a Bacs Approved Bureau. Our expertise has been developed working with Bacs, banks & software / CRM suppliers.
We focus on delivering an unrivalled level of service and the quality of support that we provide is second-to-none. We know the Direct Debit Scheme better than most – we are the only Direct Debit collection solution that started as a Bacs Accredited training provider. By focussing on the best outcome for our customers we get most of our business by word of mouth and recommendation.
Clear Direct Debit is definitely an organisation that has saved us a lot of money and has provided us with support in moments of need. Direct Debits are our main source of income and for most charities automated processes are not always so reliable, so it’s good that we have Clear Direct Debit as a back-up support.
We have been working with Clear Direct Debit for a few years now and they are very efficient and responsive. They have been a great support to our organisation!
Family for Everychild
We selected Clear Direct Debit in late 2017. The Direct Debit process is managed efficiently and their team of knowledgeable specialists also keep us updated on new developments. They have taken time to understand the needs of HIOWAA and are proactive in giving us relevant advice on BACS scheme rules. We look forward to a long lasting partnership with them.”
Director of Finance, Hampshire and Isle of Wight Air Ambulance
The British Horse Society is the UK’s largest equestrian charity. Clear Direct Debit help us deal with all our Direct Debits for our 100,000+ members, smoothly and efficiently. We feel we are in a really safe pair of hands giving peace of mind. They give great advice and training and whenever we have wanted to action changes they have been able to guide us through the processes smoothly. They have really gone the extra mile for us, are always available for a call in a crisis or just for a chat when we want to think something over. I would highly recommend using Clear Direct Debit to all my Membership counterparts.”
Director of Membership, The British Horse Society
Clear Direct Debit have made our DD collections hassle free, would highly recommend”
Our Bacs approved bureau is the simplest and most cost-effective way to process Bacs files. Whether you are collecting Direct Debits or making payments we have simple tailored solutions to suit.
Direct Debit Training
Bacs Accredited Training delivered online
From specialist advice through to full project management to help you implement AUDDIS or Paperless Direct Debit; introduce new systems or refine / audit your Bacs processes.
Direct Debit In-Depth: Online Training
Join our next Group Course on December 9th 2020 for a complete online learning experience
Bacs Bureau Services - Secure and Reliable Processing
Over half of all organisations within the UK that are using Bacs services make their Direct Debit and/or Direct Credit submissions via a Bacs Approved Bureau such as Clear Direct Debit. We are subject to regular inspection and review by Bacs to ensure the highest standards and offer a cloud-based, robust solution to support your business needs.
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Latest News & Articles
Successful Direct Debits Over Christmas 2020
November 17 2020
It's never too early to think about Bacs Christmas processing! If Direct Debits are not collected on the expected date, your organisations income can be disrupted. This is particularly an issue over Christmas and New Year when there are extra bank holidays. These...
Smart Cards & Security
November 13 2020
Blog by Sarah Cottee, Training Manager Recent Direct Debit Training courses have highlighted an increase in payers experiencing issues with their Smart Cards when working remotely due to Covid restrictions. Issues that could impact your processes include: A...
The Importance of Bacs Training – now more than ever!
October 29 2020
Blog by Sarah Cottee, Training Manager I appreciate that Bacs training isn’t always at the top of the priority list. Often it's the first casualty of stressed or busy times BUT now more than ever you should be considering Bacs training for your team - and...
A Direct Debit Review – 2020 so far
August 19 2020
2020. What a year it has been - and we are only 8 months in! For Bacs Direct Debit Service Users its been a busy year. There have been several rule changes and various challenges - not least the changes to working practices and payer behaviour brought about by...
Holiday Direct Debit Processing – Are you covered?
July 29 2020
A newsletter was released by Bacs today: Are you prepared for your well-earned break? - have you received your copy? The newsletter highlights how recent easing of lockdown restrictions has allowed many to consider travel plans and holidays once more. Often...
Frequently Asked Direct Debit Questions
July 22 2020
Since the start of March the number of Direct Debit questions we have received from Service Users has increased considerably. The disruption brought by the COVID-19 lockdown and associated changes to working environments and processes has resulted in uncertainty -...