Clear & Simple Direct Debit Services

Clear Direct Debit is a Bacs Accredited Training provider, an independent Bacs Consultancy and a Bacs Approved Bureau.  Our expertise has been developed working with Bacs, banks & software / CRM suppliers.

We focus on delivering an unrivalled level of service and the quality of support that we provide is second-to-none. We know the Direct Debit Scheme better than most – we are the only Direct Debit collection solution that started as a Bacs Accredited training provider. By focussing on the best outcome for our customers we get most of our business by word of mouth and recommendation.

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Bacs Bureau

Our Bacs approved bureau is the simplest and most cost-effective way to process Bacs files. Whether you are collecting Direct Debits or making payments we have simple tailored solutions to suit.

Bacs Bureau
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Direct Debit Training

Bacs accredited training delivered at regional centres around the UK or onsite at your office at a date to suit you. We run courses for Service Users, Contact Centres and Banks as well as courses about SEPA training.

Direct Debit Training
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Bacs Consultancy

From specialist advice through to full project management to help you implement AUDDIS or Paperless Direct Debit; introduce new systems or refine / audit your Bacs processes.

Bacs Consultancy

Join one of our Direct Debit Training Courses

Prices from just £475 per delegate

Bacs Bureau Services - Secure and Reliable Processing

Over half of all organisations within the UK that are using Bacs services make their Direct Debit and/or Direct Credit submissions via a Bacs Approved Bureau such as Clear Direct Debit. We are subject to regular inspection and review by Bacs to ensure the highest standards and offer a cloud-based, robust solution to support your business needs.

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Secure

Secure file upload / report retrieval via SFTP / API.

Bacs Bureau
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Reliable

In-built DR and contingency with full expert support.

Bacs Bureau
Box Icon Cost-effective

Cost-effective

Low set-up costs and no expensive software to upgrade or maintain.

Bacs Bureau

Latest News & Articles

GDPR and Direct Debit – what are the implications?

November 30 2017

Data protection is one of the themes of the 21st century. There is so much information about us as individuals, held in different formats and by different businesses and organisations that it is no wonder we have rules in place to protect it. In May 2018, the...

Flexible donation options benefit charities

June 07 2017

We work with a number of charities setting up, streamlining and supporting their direct debit operations. One thing that’s very clear to us is that whichever charity we’re working with, every donation counts. So how do you go about creating a flexible donation...

Continuous Payment Authority or Direct Debit?

March 15 2017

When is a direct debit NOT a direct debit? When it’s a Continuous Payment Authority … It’s important to know the differences between a continuous payment authority and a direct debit – and why a direct debit solution might be the better option for your...

What to do in a Direct Debit Emergency.

September 19 2016

Anyone who collects Direct Debits should have this information to hand in the rare event that they need it. That is just the trouble - we assume everything is ok until suddenly it isn’t. I was prompted to write this as today is the day that organisations...

Direct Debit Guarantee – Are you using the wrong version?

February 06 2015

Over the Christmas holidays I purchased a gift for a family member of a magazine subscription.  It was gratefully received and we were both happy.  Afterwards however,  when I received a confirmation letter with details of my Direct Debit payment schedule, I...

A Cancelled Direct Debit – what can you do?

July 04 2014

We welcome your Direct Debit questions and queries. Recently we received the question below: “......The customer has cancelled their Direct Debit and also asked the bank to refund the last 6 months payments, but they have been receiving the service and the bank...