News & Articles

Read the latest news, articles and opinions about all the issues within the world of Direct Debit, Direct Credit and SEPA.

Tag: AUDDIS

Our Guide to Setting up Direct Debit Instructions

November 03 2017

With Direct Debit being a widely trusted payment method, customers are increasingly opting to use the scheme. For businesses keen to sign up new customers, knowing where to start and how the process of setting up direct debit works is key. To give you a more...

When to Submit your Direct Debit Files?

July 17 2017

Bacs publish a calendar every year which show their processing days and non-processing days. But how do you use it in the most efficient way. Bacs processing works on a fairly simple 3-day cycle - i.e. there are 3 days involved. These are known as the "Input...

BACS Reports – Know them and Use them!

June 19 2017

We look at the BACS reports that you will need to become familiar with as a Service User – what they tell you and how to use them! Once you have your direct debit – and, if appropriate, direct credit - systems in place, what next? There’s the addition of...

Use a Direct Debit Bureau to migrate to AUDDIS

April 06 2017

Direct debit is a hugely popular means of collecting regular payments from your customers – or, if you’re a membership organisation or a charity, from your members or donors. The traditional paper-based system has many advantages – but as an organisation...

Paperless Direct Debit and Electronic signatures

April 06 2017

Many organisations that use direct debit as a means of collecting regular payments will have migrated to the Automatic Direct Debit Instruction Service (AUDDIS), which allows direct debit instructions to be sent electronically to BACS. From there, it’s a sensible...

How long should you store a Direct Debit Instruction?

April 02 2014

A Direct Debit Instruction (DDI) is the authority given by the payer to enable an organisation to collect Direct Debits from the payers account.  This DDI can be collected using a paper form that the payer signs and returns to an organisation, or if the Service...

Modulus Checking: What, Why and How?

April 08 2013

Modulus checking is mandatory at the point of customer signup when you operate Paperless Direct Debit, (PDD).  It is highly recommended at the point of customer sign up for users of both AUDDIS (Automated Direct Debit Instruction Service) and paper based Direct...

Why do I get the message “No Instruction” when I try to collect Direct Debits?

February 05 2013

Well there are 2 possible answers...... You are not using the AUDDIS system to set up your Direct Debits ...or You are using AUDDIS but it appears not to be working for you correctly. If the answer for you was the first one then the only resolution is to...