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Read our latest newsletter, blogs, articles and opinions about all the issues within the world of Direct Debit and Direct Credit.

Tag: Direct Debit Indemnity Claims

Cancelled Direct Debits – what can you do?

July 04 2014

We welcome your Direct Debit questions and queries. Recently we received the question below about cancelled Direct Debits: “......The customer has cancelled their Direct Debit and also asked the bank to refund the last 6 months payments, but they have been...

How long should you store a Direct Debit Instruction?

April 02 2014

What is a Direct Debit Instruction? A Direct Debit Instruction (DDI) is the authority given by the Payer to enable an organisation to collect Direct Debits from their (the Payer’s) account. This DDI can be collected using a paper form that the Payer signs and...