News & Articles

Read the latest news, articles and opinions about all the issues within the world of Direct Debit, Direct Credit and SEPA.

Tag: Direct Debit Guarantee

Direct Debit Advance Notice – What do I need to know?

September 05 2018

Common questions we are asked about providing Advance Notice of Direct Debit collections include the following. Do I have to provide Advance Notice in writing? Do I have to give 10 days Advance Notice? If I fail to collect the Direct Debit on time do I...

Making Membership Work For You: Direct Debit and Membership

May 04 2018

Knowing your members is the key to maintaining and growing your member-base - knowing their likes and dislikes; what drives them to want to be a part of your organisation, and what’s important to them. People like paying by Direct Debit! According to data...

Concerned about the credit card fees ban? Think direct debit!

January 24 2018

From 13th January 2018, businesses and service providers cannot pass credit card fees (or debit card charges) on to their customers. If you’re worried about how this will impact on your business, why not consider the opportunities that direct debit...

Unpicking the Statistics of Direct Debit Popularity

August 02 2017

The popularity of Direct Debit has been on the rise since its inception in 1968 and recent statistics indicate that the trend shows no signs of abating. In the last 10 years the volume of Direct Debit transactions processed each year has increased from 2.9 million...

Just how secure are your direct debit solutions?

July 26 2017

With the huge rise in the use of technology in all aspects of our lives, many people now make many payments over the telephone or online. With this constant exchange of sensitive information, it’s understandable that people have become increasingly concerned about...

Flexible donation options benefit charities

June 07 2017

We work with a number of charities setting up, streamlining and supporting their direct debit operations. One thing that’s very clear to us is that whichever charity we’re working with, every donation counts. So how do you go about creating a flexible donation...

Continuous Payment Authority or Direct Debit?

March 15 2017

When is a direct debit NOT a direct debit? When it’s a Continuous Payment Authority … It’s important to know the differences between a continuous payment authority and a direct debit – and why a direct debit solution might be the better option for your...

Charities and Membership Organisations: Standing Order or Direct Debit?

August 27 2015

Should you ask your members / donors to pay by Standing Order or Direct Debit? Does it matter so long as you receive payment? The answer is of course, yes it does! Organisations can increase efficiencies and reduce costs through using Direct Debits - which offer a...

Cancelled Direct Debits – what can you do?

July 04 2014

We welcome your Direct Debit questions and queries. Recently we received the question below about cancelled Direct Debits: “......The customer has cancelled their Direct Debit and also asked the bank to refund the last 6 months payments, but they have been...