Blogs, News & Articles

Read our latest newsletter, blogs, articles and opinions about all the issues within the world of Direct Debit and Direct Credit.

Tag: Bureau Contingency

Smart Cards & Security

November 13 2020

Blog by Sarah Cottee, Training Manager Recent Direct Debit Training courses have highlighted an increase in Service Users experiencing issues with their smart cards when working remotely due to Covid restrictions. Here, we look at what can cause an issue, how to...

Holiday Direct Debit Processing – Are you covered?

July 29 2020

A newsletter was released by Bacs today: Are you prepared for your well-earned break?  - have you received your copy? The newsletter highlights how recent easing of lockdown restrictions has allowed many to consider travel plans and holidays once more. Often...

If you fail to plan, you are planning to fail​!

March 13 2020

Blog by Michael Nwadinobi. Considering all the recent unplanned events such as fires, flooding and disease outbreaks it is more important than ever that organisations have a contingency plan in place in case anything was to disrupt normal working life. It is...

Resilience & Risk: Direct Debit processes reliant on 1 person?

December 06 2019

Have you considered your Direct Debit resilience? Have you reviewed the risks and considered if you are too reliant on one or two key people? At a recent regional Direct Debit training course, 3 attendees (out of 9) expressed a concern that their Direct Debit...