News & Articles

Read our latest newsletter, blogs, articles and opinions about all the issues within the world of Direct Debit and Direct Credit.

Tag: Bacs

Unpicking the Statistics of Direct Debit Popularity

August 02 2017

The popularity of Direct Debit has been on the rise since its inception in 1968 and recent statistics indicate that the trend shows no signs of abating. In the last 10 years the volume of Direct Debit transactions processed each year has increased from 2.9 million...

Direct Debit – avoid the disruption of returned payments

July 20 2017

In our recent blog on BACS reports, we mentioned the ARUDD report – the Automatic Return of Direct Debit report - which lists any direct debit transactions which could not be completed. A direct debit transaction which fails means a dip in your cashflow and extra...

BACS Reports – Know them and Use them!

June 19 2017

We look at the BACS reports that you will need to become familiar with as a Service User – what they tell you and how to use them! Once you have your direct debit – and, if appropriate, direct credit - systems in place, what next? There’s the addition of...

Confidence in Direct Debit contributes to success of Current Account Switch Service

May 26 2017

Chances are, you will have seen the latest marketing campaigns run by the Current Account Switch Service (CASS), which is owned and managed by BACS. The availability of this ‘free to use’ scheme supports the banking population, both consumer and business, to...

The cancelled Direct Debit instruction

May 26 2017

Direct debit provides a convenient and straightforward way for customers to pay regularly for services they receive on an ongoing basis. However, whilst direct debit solutions are easy to manage from an organisation’s perspective, customers are able to cancel...

Maintaining trust in direct debits

December 08 2016

A recent survey that’s been reported in a number of places indicates that there’s a growing lack of trust surrounding direct debits. There have also been plenty of negative press stories lately to fuel doubt about the security of direct debits. Of course, this...

Ensuring uninterrupted Direct Debit Collections – 10 top tips

September 15 2014

Ensuring that you get your Direct Debit files to Bacs as scheduled is essential for any collecting organisation. Failure to do so will mean missed collections, restricted cash-flow and (potentially) unhappy customers! Indirect submitters can rely to some extent on...

Cancelled Direct Debits – what can you do?

July 04 2014

We welcome your Direct Debit questions and queries. Recently we received the question below about cancelled Direct Debits: “......The customer has cancelled their Direct Debit and also asked the bank to refund the last 6 months payments, but they have been...

How long should you store a Direct Debit Instruction?

April 02 2014

A Direct Debit Instruction (DDI) is the authority given by the payer to enable an organisation to collect Direct Debits from the payers account.  This DDI can be collected using a paper form that the payer signs and returns to an organisation, or if the Service...

What is a Direct Debit and what are the benefits of Direct Debit?

October 14 2013

Bacs, the governing body behind the Direct Debit Scheme, announced that this summer it processed its 100 billionth transaction since it was first established in 1968.  Part of its success has been down to the growth of its Direct Debit Scheme which has seen massive...