SEPA Resource Centre

Knowledge is key! Learn more about SEPA and how to make best use of this in your organisation.

Box Icon Introduction to SEPA

Introduction to SEPA

This section covers:
About SEPA
What is a SEPA?
History of SEPA

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Box Icon SEPA Mandate

SEPA Mandate

This section covers:
Create a mandate
E-mandates
3rd party mandate

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Box Icon SEPA Advance Notice

SEPA Advance Notice

This section covers:
Direct Debit collection
SEPA Pre-notification

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Box Icon SEPA Processing and Timings

SEPA Processing and Timings

This section covers:
SEPA Transactions
Submission & Collection
Failed collections

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Box Icon SEPA Reports and R Messages

SEPA Reports and R Messages

This section covers:
SEPA Reports
R-messages
Rejects & Returns
Refunds
Collections
Refusals
Reversals & revocations
Cancellation

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Questions about SEPA

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Latest News & Articles

Holiday Direct Debit Processing – Are you covered?

July 29 2020

A newsletter was released by Bacs today: Are you prepared for your well-earned break?  - have you received your copy? The newsletter highlights how recent easing of lockdown restrictions has allowed many to consider travel plans and holidays once more. Often...

Frequently Asked Direct Debit Questions

July 22 2020

Since the start of March the number of Direct Debit questions we have received from Service Users has increased considerably. The disruption brought by the COVID-19 lockdown and associated changes to working environments and processes has resulted in uncertainty -...

Paperless Direct Debits (PDD) – An overview

July 22 2020

Recently we have seen an increase in the number of organisations contacting us because they want to introduce Paperless Direct Debits (PDD). The Covid-19 lockdown has highlighted the difficulties inherent with a paper-based system. As offices and mail houses have...

Getting your Direct Debits Back on Track as Lockdown Lifts

June 29 2020

Blog by Sarah Cottee, Training Manager Positive news for Service Users as lockdown is lifting It’s been 3 months of uncertainty and worry for a lot of Service Users during the Covid-19 lockdown. We have seen significant increases in Direct Debit...

The Importance of Bacs Training – now more than ever!

May 29 2020

Blog by Sarah Cottee, Training Manager I appreciate that Bacs training isn’t always at the top of the priority list. Often it's the first casualty of stressed or busy times BUT now more than ever you should be considering Bacs training for your team - and...

Offices closed? Unable to post Advance Notice? What now?

May 05 2020

Advance Notice Problems: Are you unable to post your Advance Notices or Direct Debit Instructions? Are your mailing houses & offices closed? Read on for some help & advice: Blog by Sarah Cottee, Training Manager. Due to current restrictions caused by...

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