Direct Debit & Direct Credit Resource Centre

If you have questions about Bacs Direct Debits or about Bacs Direct Credits, please see the following pages for advice and guidance. If you require further information, please feel free to contact us at any time – we are here to help!

Essential Knowledge & Resources

Box Icon Direct Debit

Direct Debit

Information about setting up and collecting Direct Debit payments to help you run a smooth and efficient system.

Direct Debit Resources
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Direct Credit

Information about making payments by electronic transfer directly into a bank or building society account.

Direct Credit Resources
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FAQs

Browse our most frequently asked questions about Direct Debits, and Direct Credits and more…

FIND OUT MORE

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Latest News & Articles

A Direct Debit Review – 2020 so far

August 19 2020

2020. What a year it has been - and we are only 8 months in! For Bacs Direct Debit Service Users its been a busy year. There have been several rule changes and various challenges - not least the changes to working practices and payer behaviour brought about by...

Holiday Direct Debit Processing – Are you covered?

July 29 2020

A newsletter was released by Bacs today: Are you prepared for your well-earned break?  - have you received your copy? The newsletter highlights how recent easing of lockdown restrictions has allowed many to consider travel plans and holidays once more. Often...

Frequently Asked Direct Debit Questions

July 22 2020

Since the start of March the number of Direct Debit questions we have received from Service Users has increased considerably. The disruption brought by the COVID-19 lockdown and associated changes to working environments and processes has resulted in uncertainty -...

Paperless Direct Debits (PDD) – An overview

July 22 2020

Recently we have seen an increase in the number of organisations contacting us because they want to introduce Paperless Direct Debits (PDD). The Covid-19 lockdown has highlighted the difficulties inherent with a paper-based system. As offices and mail houses have...

Getting your Direct Debits Back on Track as Lockdown Lifts

June 29 2020

Blog by Sarah Cottee, Training Manager Positive news for Service Users as lockdown is lifting It’s been 3 months of uncertainty and worry for a lot of Service Users during the Covid-19 lockdown. We have seen significant increases in Direct Debit...

The Importance of Bacs Training – now more than ever!

May 29 2020

Blog by Sarah Cottee, Training Manager I appreciate that Bacs training isn’t always at the top of the priority list. Often it's the first casualty of stressed or busy times BUT now more than ever you should be considering Bacs training for your team - and...