Direct Debit & Direct Credit Resource Centre

If you have questions about Bacs Direct Debits or about Bacs Direct Credits, please see the following pages for advice and guidance. If you require further information, please feel free to contact us at any time – we are here to help!

Essential Knowledge & Resources

Box Icon Direct Debit

Direct Debit

Information about setting up and collecting Direct Debit payments to help you run a smooth and efficient system.

Direct Debit Resources
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Direct Credit

Information about making payments by electronic transfer directly into a bank or building society account.

Direct Credit Resources
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FAQs

Browse our most frequently asked questions about Direct Debits, and Direct Credits and more…

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Latest News & Articles

Bacs Non Processing Dates – Christmas & New Year 19/20

November 13 2019

Christmas is once again rapidly approaching and that means more Bacs non processing dates! As we approach the busy festive season now is a great time to think ahead so you can relax and enjoy the festivities knowing you have the peace of mind that business is all...

Direct Debit Advance Notice

November 07 2019

Providing Advance Notice is a key cornerstone of the Direct Debit Scheme and an important responsibility for the Service User. Failure to comply with scheme rules regarding Advance notice could result in failed collections and refunds (e.g. if the payer doesn't have...

Changes to Direct Debit Error Recovery

October 10 2019

On 30 September 2019, the rules on Direct Debit error recovery changed. Are you aware of what to do if you submit a Direct Debit (DD) file / majority of a DD file in error? Finding out that you have submitted a Direct Debit file in error is not a situation that...

Resilience & Risk: Direct Debit processes reliant on 1 person?

September 06 2019

Have you considered your Direct Debit resilience? Have you reviewed the risks and considered if you are too reliant on one or two key people? At a recent regional Direct Debit training course, 3 attendees (out of 9) expressed a concern that their Direct Debit...

Advantages of Paperless Direct Debit for your Members

August 15 2019

Paperless direct debit offers a number of advantages for organisations. It also offers benefits for your members signing up to pay. Easy sign up Signing up for a direct debit has always been easy - its a simple 1 page form to complete.  With the...

August Bank Holiday Bacs Processing Dates

August 02 2019

With the August Bank Holiday fast approaching, make sure you’ve planned ahead with your Bacs submissions to allow for Bacs Bank Holiday Processing Dates. Bacs processing works on a 3-day cycle. These days are known as the “Day 1: Input Day”, “Day 2:...