Direct Debit & Direct Credit Resource Centre

If you have questions about Bacs Direct Debits or about Bacs Direct Credits, please see the following pages for advice and guidance. If you require further information, please feel free to contact us at any time – we are here to help!

Essential Knowledge & Resources

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Direct Debit

Information about setting up and collecting Direct Debit payments to help you run a smooth and efficient system.

Direct Debit Resources
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Direct Credit

Information about making payments by electronic transfer directly into a bank or building society account.

Direct Credit Resources
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FAQs

Browse our most frequently asked questions about Direct Debits, and Direct Credits and more…

FIND OUT MORE

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Latest News & Articles

What is a Modulus Check?

January 15 2021

When you operate a Paperless Direct Debit (PDD) system, a modulus check is mandatory at the point of customer sign-up. For users of both AUDDIS (Automated Direct Debit Instruction Service) and paper-based Direct Debit systems, it is highly recommended at the point...

Advance Notice for Direct Debits

January 14 2021

Over the years, the Direct Debit Advance Notice rules have been clarified and updated to reflect current preferences and practices. Increased use of email, a preference for paperless systems, and a rise in the use of online banking have all influenced how the system...

ADDACS Reports explained

January 14 2021

It’s no secret that the Bacs scheme is underpinned by a complex set of rules. These rules are there to maintain the integrity of the system. They keep the system running smoothly, benefiting both Service Users and their customers – so staying compliant has to be...

Successful Direct Debits Over Christmas 2020

November 17 2020

It's never too early to think about Bacs Christmas processing! If Direct Debits are not collected on the expected date, your organisations income can be disrupted. This is particularly an issue over Christmas and New Year when there are extra bank holidays. These...

Smart Cards & Security

November 13 2020

Blog by Sarah Cottee, Training Manager Recent Direct Debit Training courses have highlighted an increase in Service Users experiencing issues with their smart cards when working remotely due to Covid restrictions. Here, we look at what can cause an issue, how to...

The Importance of Bacs Training – now more than ever!

October 29 2020

Blog by Sarah Cottee, Training Manager Bacs training isn’t always at the top of the priority list. It’s often the first casualty of stressed or busy times in an organisation, but NOW more than ever you should be considering Bacs training for your team – and...