Direct Debit & Direct Credit Resource Centre

If you have questions about Bacs Direct Debits or about Bacs Direct Credits, please see the following pages for advice and guidance. If you require further information, please feel free to contact us at any time – we are here to help!

Essential Knowledge & Resources

Box Icon Direct Debit

Direct Debit

Information about setting up and collecting Direct Debit payments to help you run a smooth and efficient system.

Direct Debit Resources
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Direct Credit

Information about making payments by electronic transfer directly into a bank or building society account.

Direct Credit Resources
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FAQs

Browse our most frequently asked questions about Direct Debits, and Direct Credits and more…

FIND OUT MORE

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Latest News & Articles

The Importance of Bacs Training – now more than ever!

May 29 2020

Blog by Sarah Cottee, Training Manager I appreciate that Bacs training isn’t always at the top of the priority list. Often it's the first casualty of stressed or busy times BUT now more than ever you should be considering Bacs training for your team - and...

Offices closed? Unable to post Advance Notice? What now?

May 05 2020

Advance Notice Problems: Are you unable to post your Advance Notices or Direct Debit Instructions? Are your mailing houses & offices closed? Read on for some help & advice: Blog by Sarah Cottee, Training Manager. Due to current restrictions caused by...

Unable to Post DD Instructions? Is now the time for AUDDIS?

April 15 2020

In these strange times we have been approached by a number of organisations who are struggling to post their Direct Debit Instructions (DDIs) to the bank. For some this is because their office is closed and they cant access the franking machine. For others it's...

Increases in Cancelled Direct Debits? Recent FAQs

April 03 2020

Blog by Sarah Cottee, Training Manager We understand that the recent news and uncertainty surrounding the COVID-19 situation has, for some organisations, caused an increase in the number of cancelled Direct Debits they are experiencing. Is your organisation...

Bacs Easter Processing Dates 2020

March 31 2020

Easter is fast approaching and this year we have the added complication of the Coronavirus and people working remotely. This has meant that many are unable to access their usual systems and processes. Now more than ever therefore, it is vital to ensure you’ve...

Open for business: Covid-19 update

March 18 2020

Coronavirus (COVID-19) update As the Coronavirus (COVID-19) situation continues we are aware there are concerns around its potential impact on business operability. We want to assure you that we are still dedicated to delivering excellent service to our...