Direct Debit & Direct Credit Resource Centre

If you have questions about Bacs Direct Debits or about Bacs Direct Credits, please see the following pages for advice and guidance. If you require further information, please feel free to contact us at any time – we are here to help!

Essential Knowledge & Resources

Box Icon Direct Debit

Direct Debit

Information about setting up and collecting Direct Debit payments to help you run a smooth and efficient system.

Direct Debit Resources
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Direct Credit

Information about making payments by electronic transfer directly into a bank or building society account.

Direct Credit Resources
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FAQs

Browse our most frequently asked questions about Direct Debits, and Direct Credits and more…

FIND OUT MORE

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Latest News & Articles

Direct Debit Indemnity Claims – What do you need to know?

January 16 2020

Article by Sarah Cottee, Training Manager. Collecting funds via Direct Debits offer organisations numerous advantages - cheaper to process, more control and longer customer relationships being just a few. One of the top benefits for payers is that Direct...

Avoiding and Resolving Failed Direct Debit Collections

January 08 2020

How much do failed Direct Debit collections cost your business? Article by James Alves. Account Manager. A common scenario we see uncovered on our Direct Debit training courses is that our attendees start to realise the true cost of failed Direct Debit...

Direct Debit Scheme Rule Updates

December 11 2019

Bacs have issued new Direct Debit Scheme rule updates Version 5.3. January 2020. Article by Sarah Cottee. Training Manager. There are new Direct Debit Scheme Rule Updates which will take effect from January 2020. As a Direct Debit Service user, you have a...

Can you use Direct Debits for one-off payments?

December 11 2019

Answer: YES! And, one-off Direct Debits offer numerous advantages for all parties! Blog by Michael Nwadinobi. Direct Debits are one of the most common methods of payments in the UK with Bacs processing 6.4 billion transactions in 2018 with a value of...

Bacs Non Processing Dates – Christmas & New Year 19/20

November 13 2019

Christmas is once again rapidly approaching and that means more Bacs non processing dates! As we approach the busy festive season now is a great time to think ahead so you can relax and enjoy the festivities knowing you have the peace of mind that business is all...

Direct Debit Advance Notice

November 07 2019

Providing Advance Notice is a key cornerstone of the Direct Debit Scheme and an important responsibility for the Service User. Failure to comply with scheme rules regarding Advance notice could result in failed collections and refunds (e.g. if the payer doesn't have...