Online Direct Debit Solutions
Online Direct Debit
Allow your customers to sign up to pay you by Direct Debit when they want and how they want with a clear and simple online Direct Debit solution.
Customers visit your website or you can send out a link by email. Sign-up is available 24 hours a day via desktop, mobile or other devices. Customers complete a simple Direct Debit authority online. They chose their payment date, a Direct Debit plan is created and payments are automatically collected.
These online Direct Debit sign-up screens are fully bespoke and can seamlessly integrate into your existing website.
- Customised: Use your brand colours and logo’s
- Tailored: Include relevant fields, e.g. on gift aid or existing membership numbers.
- Flexible: Update with new products, services or prices as required.
Reduce Admin & Errors
Customers can quickly and simply complete the Direct Debit Instruction online.
- Less manual administration
- No re-keying of data – database automatically updates
- Real-time lookup and check on addresses
- Immediate bank validation at the point of capture
- Payers receive an email confirmation which acts as the Advanced Notice.
Secure & Reliable
Data from the online signup screens is transferred securely through an Application Program Interface (API). The database behind is securely hosted and automatically updated and there is built in business continuity with hot swap cloud servers and no hardware for you to maintain.
You can view the information via our customer portal and with simple reporting tools you retain control and visibilty at all times.
Online Direct Debit: Keeping it Simple
We offer a quality service, not software. This means we support the whole process – every step, from online Direct Debit sign-up to successful collection and we will hold regular reviews with you. We offer full Direct Debit Managed Services or Submission only – as you prefer.
A secure, reliable & tailored approach using your brand colours & logos
A named and knowledgable team with Bacs accredited trainers
A quick & simple solution that maximises customer satisfaction and experience
What our Customers think of us..
We selected Clear Direct Debit in late 2017. The Direct Debit process is managed efficiently and their team of knowledgeable specialists also keep us updated on new developments. They have taken time to understand the needs of HIOWAA and are proactive in giving us relevant advice on BACS scheme rules. We look forward to a long lasting partnership with them.”
Director of Finance, Hampshire and Isle of Wight Air Ambulance
Clear Direct Debit is definitely an organisation that has saved us a lot of money and has provided us with support in moments of need. Direct Debits are our main source of income and for most charities automated processes are not always so reliable, so it’s good that we have Clear Direct Debit as a back-up support.
We have been working with Clear Direct Debit for a few years now and they are very efficient and responsive. They have been a great support to our organisation!
Family for Everychild
I would recommend Clear Direct Debit to anyone setting up a Direct Debit and Paperless Direct Debit System”
Royal Academy of Dance
The RCN has used the services of Clear Direct Debit on a number of occasions, ranging from a DD audit, training and advice, and support on bulk change activity. They have always provided clear, succinct advice in a professional manner that helps us deliver a first class DD service to our members”
Head of Member Admin, Royal College of Nursing
The British Horse Society is the UK’s largest equestrian charity. Clear Direct Debit help us deal with all our Direct Debits for our 100,000+ members, smoothly and efficiently. We feel we are in a really safe pair of hands giving peace of mind. They give great advice and training and whenever we have wanted to action changes they have been able to guide us through the processes smoothly. They have really gone the extra mile for us, are always available for a call in a crisis or just for a chat when we want to think something over. I would highly recommend using Clear Direct Debit to all my Membership counterparts.”
Director of Membership, The British Horse Society
Clear Direct Debit have made our DD collections hassle free, would highly recommend”
We previously used in-house software but when faced with an expensive upgrade we were recommended Clear Direct Debit. Since then our DD collections have been seamless and easy”
Secure & reliable Bacs Bureau services
Contact us today for a no-obligation Demonstration