Blogs, News & Articles

Read our latest newsletter, blogs, articles and opinions about all the issues within the world of Direct Debit and Direct Credit.

The Direct Debit Guarantee: What Does it Really Mean?

February 18 2013

The Direct Debit Guarantee is one of the main reasons that the Direct Debit Scheme has been so successful. But what actually is it? What is the Direct Debit Guarantee? The Direct Debit Guarantee offers protection should there be an error in the payment of a Direct...

Why do I get the “No Instruction – Direct Debit” Error Message When I try to Collect Payment?

February 05 2013

When it comes to this error message, there are 2 possible answers: You are not using the AUDDIS system to set up your Direct Debits or You are using AUDDIS but it appears not to be working correctly for you If the first reason applies, then the only resolution...

How to Re-Present Unpaid Direct Debits

November 27 2012

Does your organisation ever have Direct Debits returned unpaid? If so, do you try to re-present them? (A re-presented Direct Debit is a Direct Debit that is presented again for collection, having previously been returned unpaid by the bank.) Any unpaid Direct Debit...

Charities: Are you missing out on donations due to the timing of your Direct Debit Collections?

September 25 2012

Delaying collections of Direct Debits can soon add up to loss of revenue, especially if you aren’t using AUDDIS or have not optimised your collection schedule.  Most supporters will be happy to start their donations at the earliest opportunity but all too often...