News & Articles

Read the latest news, articles and opinions about all the issues within the world of Direct Debit, Direct Credit and SEPA.

The Direct Debit Top 10 Most Frequently Asked Questions:

August 03 2018

As one of a small number of Bacs accredited Direct Debit training companies, and as a consultancy and bureau service provider, we are regularly approached by organisations of all shapes and sizes to assist with their Direct Debit and/or Credit solutions. Over the...

Direct Debits collected early! What now?

June 15 2018

Over the last 10 years we have been asked – by organisations both large and small - what they should do if they have Direct Debits collected early.  It’s a tricky situation for any organisation to manage! Consideration needs to be given to how the situation has...

Making Membership Work For You: Direct Debit and Membership

May 04 2018

Knowing your members is the key to maintaining and growing your member-base - knowing their likes and dislikes; what drives them to want to be a part of your organisation, and what’s important to them. People like paying by Direct Debit! According to data...

The Giving Generation: How Direct Debit has reformed donations and funding

April 16 2018

If you’re a charity reliant on donations then Direct Debit is the solution you might not even know you’re looking for… Offering easy ways to donate is a vital part of gaining and retaining donations wherever possible. In today’s financial market people...

Don’t Forget the changes you may need for Bacs Easter Processing Dates

March 15 2018

With Easter fast approaching make sure you’ve got your eggs in order so you've planned for Bacs Easter processing dates. Bacs processing works on a 3-day cycle – i.e. there are 3 days involved. These are known as the “Input Day”, “Processing Day” and...

Updates to the BACS Scheme Rules and Service User Guide

March 04 2018

The new Service User Guide and new Rules (SUGR) for the Direct Debit Scheme were issued by BACS in January 2018. BACS – Bankers Automated Clearing Services, has been in existence since 1968 when it was called the Inter Bank Computer Bureau. The name change to...

Concerned about the credit card fees ban? Think direct debit!

January 24 2018

From 13th January 2018, businesses and service providers cannot pass credit card fees (or debit card charges) on to their customers. If you’re worried about how this will impact on your business, why not consider the opportunities that direct debit...

Action your ADDACS reports and stay compliant

January 17 2018

It’s no secret that the Bacs scheme is underpinned by a complex set of rules. These are in place to maintain the integrity of the system. The rules keep the system running smoothly, benefiting service users and their customers, so staying compliant has to be a...

Looking at GDPR and Direct Debit – what are the implications?

November 30 2017

Data protection is one of the themes of the 21st century. There is so much information about us as individuals, held in different formats and by different businesses and organisations that it is no wonder we have rules in place to protect it. In May 2018, the...

Additional Bacs non-processing days over Christmas 2017

November 22 2017

The John Lewis Christmas ad has aired… time to make sure you’re up to speed with the Christmas non-processing days so that your direct debits run smoothly over the festive period. It feels like the run up to Christmas starts earlier and earlier every year –...

Do I need to upgrade my direct debit software?

November 09 2017

The software upgrade seems to be part of life – upgrading our phones, our laptops to make sure we’re running the most up to date version of the available software. Is the same true for the direct debit software your organisation uses to manage direct debit...

Our Guide to Setting up Direct Debit Instructions

November 03 2017

With Direct Debit being a widely trusted payment method, customers are increasingly opting to use the scheme. For businesses keen to sign up new customers, knowing where to start and how the process of setting up direct debit works is key. To give you a more...