Direct Debit Resource Centre

Knowledge is key! Understanding the Direct Debit Scheme Rules and how they apply to your organisation will help ensure that you are running a smooth, efficient and error-free Direct Debit system. The following pages contain an overview of all different aspects of Direct Debits to hope you.

Box Icon Introduction

Introduction

This section covers:
What is a Direct Debit?
About Bacs
Important Terms

FIND OUT MORE
Box Icon Benefits of DD

Benefits of DD

This section covers:
Benefits to Payers
Benefits to Service Users
Promoting Direct Debit

FIND OUT MORE
Box Icon DD Set-up

DD Set-up

This section covers:
The DD instruction
The DD Guarantee
Lodgement

FIND OUT MORE
Box Icon DD Process

DD Process

This section covers:
Advance Notice
Collection
The Bacs Cycle
The Unpaid Cycle
Transaction Codes

FIND OUT MORE
Box Icon Bacs Reports

Bacs Reports

This section covers:
About Bacs reports
ADDACS
ARUDD
AUDDIS
Accessing reports

FIND OUT MORE
Box Icon AUDDIS

AUDDIS

This section covers:
Advantages of AUDDIS
AUDDIS Codes
References
Submission
Timescales
Failures
Implementation
Migration

FIND OUT MORE
Box Icon Paperless DD

Paperless DD

This section covers:
Benefits of Paperless DD
PDD Process
PDD Script
KYC
Account Validation
Payer Verification
Confirmation
PDD Implementation

FIND OUT MORE
Box Icon Indemnities

Indemnities

This section covers:
The Indemnity
Service user error
Bank error
Refund Request
Indemnity process
Indemnity Claims Report
Valid Claims
Valid Counter Claims

FIND OUT MORE

Questions about Direct Debits?

Contact us

Latest News & Articles

Making Membership Work For You: Direct Debit and Membership

May 04 2018

Knowing your members is the key to maintaining and growing your member-base - knowing their likes and dislikes; what drives them to want to be a part of your organisation, and what’s important to them. People like paying by Direct Debit! According to data...

The Giving Generation: How Direct Debit has reformed donations and funding

April 16 2018

If you’re a charity reliant on donations then Direct Debit is the solution you might not even know you’re looking for… Offering easy ways to donate is a vital part of gaining and retaining donations wherever possible. In today’s financial market people...

Don’t Forget the changes you may need for Bacs Easter Processing Dates

March 15 2018

With Easter fast approaching make sure you’ve got your eggs in order so you've planned for Bacs Easter processing dates. Bacs processing works on a 3-day cycle – i.e. there are 3 days involved. These are known as the “Input Day”, “Processing Day” and...

Updates to the BACS Scheme Rules and Service User Guide

March 04 2018

The new Service User Guide and new Rules (SUGR) for the Direct Debit Scheme were issued by BACS in January 2018. BACS – Bankers Automated Clearing Services, has been in existence since 1968 when it was called the Inter Bank Computer Bureau. The name change to...

Concerned about the credit card fees ban? Think direct debit!

January 24 2018

From 13th January 2018, businesses and service providers cannot pass credit card fees (or debit card charges) on to their customers. If you’re worried about how this will impact on your business, why not consider the opportunities that direct debit...

Action your ADDACS reports and stay compliant

January 17 2018

It’s no secret that the Bacs scheme is underpinned by a complex set of rules. These are in place to maintain the integrity of the system. The rules keep the system running smoothly, benefiting service users and their customers, so staying compliant has to be a...