Direct Debit Resource Centre

Knowledge is key! Understanding the Direct Debit Scheme Rules and how they apply to your organisation will help ensure that you are running a smooth, efficient and error-free Direct Debit system. The following pages contain an overview of all different aspects of Direct Debits to help you.

Box Icon Introduction

Introduction

This section covers:
What is a Direct Debit?
Important Terms
About Bacs & Pay.UK
Bacs History
Bacs Processing Calendar

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Box Icon Benefits of DD

Benefits of DD

This section covers:
Benefits to Payers
Benefits to Service Users
Promoting Direct Debit
Discounting Direct Debits
Incentivising Direct Debits

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Box Icon DD Set-up

DD Set-up

This section covers:
The DD instruction
The DD Guarantee
Lodgement - Paper
Lodgement - AUDDIS
Lodgement - Paperless

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Box Icon DD Process

DD Process

This section covers:
Advance Notice
Collection
The Bacs Cycle
The Unpaid Cycle
Transaction Codes

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Box Icon Bacs Reports

Bacs Reports

This section covers:
About Bacs reports
AUDDIS
AUDDIS Codes
ARUDD
ARUDD Codes
ADDACS
ADDACS Codes
Accessing reports

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Box Icon AUDDIS

AUDDIS

This section covers:
Advantages of AUDDIS
AUDDIS Codes
References
Submission
Timescales
Failures
Implementation
Migration

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Box Icon Paperless DD

Paperless DD

This section covers:
Benefits of Paperless DD
PDD Process
PDD Script
KYC
Account Validation
Payer Verification
Confirmation
PDD Implementation

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Box Icon Indemnities

Indemnities

This section covers:
The Indemnity
Service User error
Bank error
Refund Request
Indemnity process
Indemnity Claims Report
Valid Claims
Valid Counter Claims

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Questions about Direct Debits?

Free impartial and practical advice. We are here-to-help!

Latest News & Articles

Direct Debit Indemnity Claims – What do you need to know?

January 16 2020

Article by Sarah Cottee, Training Manager. Collecting funds via Direct Debits offer organisations numerous advantages - cheaper to process, more control and longer customer relationships being just a few. One of the top benefits for payers is that Direct...

Avoiding and Resolving Failed Direct Debit Collections

January 08 2020

How much do failed Direct Debit collections cost your business? Article by James Alves. Account Manager. A common scenario we see uncovered on our Direct Debit training courses is that our attendees start to realise the true cost of failed Direct Debit...

Direct Debit Scheme Rule Updates

December 11 2019

Bacs have issued new Direct Debit Scheme rule updates Version 5.3. January 2020. Article by Sarah Cottee. Training Manager. There are new Direct Debit Scheme Rule Updates which will take effect from January 2020. As a Direct Debit Service user, you have a...

Can you use Direct Debits for one-off payments?

December 11 2019

Answer: YES! And, one-off Direct Debits offer numerous advantages for all parties! Blog by Michael Nwadinobi. Direct Debits are one of the most common methods of payments in the UK with Bacs processing 6.4 billion transactions in 2018 with a value of...

Bacs Non Processing Dates – Christmas & New Year 19/20

November 13 2019

Christmas is once again rapidly approaching and that means more Bacs non processing dates! As we approach the busy festive season now is a great time to think ahead so you can relax and enjoy the festivities knowing you have the peace of mind that business is all...

Direct Debit Advance Notice

November 07 2019

Providing Advance Notice is a key cornerstone of the Direct Debit Scheme and an important responsibility for the Service User. Failure to comply with scheme rules regarding Advance notice could result in failed collections and refunds (e.g. if the payer doesn't have...

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