Direct Debit Resource Centre

Knowledge is key! Understanding the Direct Debit Scheme Rules and how they apply to your organisation will help ensure that you are running a smooth, efficient and error-free Direct Debit system. The following pages contain an overview of all different aspects of Direct Debits to help you.

Box Icon Introduction

Introduction

This section covers:
What is a Direct Debit?
Important Terms
About Bacs & Pay.UK
Bacs History
Bacs Processing Calendar

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Box Icon Benefits of DD

Benefits of DD

This section covers:
Benefits to Payers
Benefits to Service Users
Promoting Direct Debit
Discounting Direct Debits
Incentivising Direct Debits

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Box Icon DD Set-up

DD Set-up

This section covers:
The DD instruction
The DD Guarantee
Lodgement - Paper
Lodgement - AUDDIS
Lodgement - Paperless

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Box Icon DD Process

DD Process

This section covers:
Advance Notice
Collection
The Bacs Cycle
The Unpaid Cycle
Transaction Codes

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Box Icon Bacs Reports

Bacs Reports

This section covers:
About Bacs reports
AUDDIS
AUDDIS Codes
ARUDD
ARUDD Codes
ADDACS
ADDACS Codes
Accessing reports

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Box Icon AUDDIS

AUDDIS

This section covers:
Advantages of AUDDIS
AUDDIS Codes
References
Submission
Timescales
Failures
Implementation
Migration

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Box Icon Paperless DD

Paperless DD

This section covers:
Benefits of Paperless DD
PDD Process
PDD Script
KYC
Account Validation
Payer Verification
Confirmation
PDD Implementation

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Box Icon Indemnities

Indemnities

This section covers:
The Indemnity
Service User error
Bank error
Refund Request
Indemnity process
Indemnity Claims Report
Valid Claims
Valid Counter Claims

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Questions about Direct Debits?

Free impartial and practical advice. We are here-to-help!

Latest News & Articles

Resilience & Risk: Direct Debit processes reliant on 1 person?

September 06 2019

Have you considered your Direct Debit resilience? Have you reviewed the risks and considered if you are too reliant on one or two key people? At a recent regional Direct Debit training course, 3 attendees (out of 9) expressed a concern that their Direct Debit...

Advantages of Paperless Direct Debit for your Members

August 15 2019

Paperless direct debit offers a number of advantages for organisations. It also offers benefits for your members signing up to pay. Easy sign up Signing up for a direct debit has always been easy - its a simple 1 page form to complete.  With the...

August Bank Holiday Bacs Processing Dates

August 02 2019

With the August Bank Holiday fast approaching, make sure you’ve planned ahead with your Bacs submissions to allow for Bacs Bank Holiday Processing Dates. Bacs processing works on a 3-day cycle. These days are known as the “Day 1: Input Day”, “Day 2:...

AUDDIS Migration: When, Why and How?

July 16 2019

Over the years we have supported many Service Users undertaking AUDDIS Migrations. We have provided advice and guidance for some; full project management for others and have even been called in half-way through to rescue an AUDDIS Migration that has gone...

BACS Direct Debit Reports – What you need to know

June 14 2019

Bacs produce a series of Bacs reports / error reports to help Service Users manage their Direct Debit collections. As a Service User you have a responsibility to action these Bacs reports, but more than that, it’s in your interests to do so. These reports contain...

Bacs Processing Dates – Spring Bank Holiday

May 15 2019

Spring has finally sprung and summer days are fast approaching. To ensure you have peace of mind going into the spring break, be sure to have planned ahead with your Bacs submissions to allow for Bacs Bank Holiday processing dates. Bacs processing works on a...

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