Direct Debit Resource Centre

Knowledge is key! Understanding the Direct Debit Scheme Rules and how they apply to your organisation will help ensure that you are running a smooth, efficient and error-free Direct Debit system. The following pages contain an overview of all different aspects of Direct Debits to help you.

Box Icon Introduction

Introduction

This section covers:
What is a Direct Debit?
Important Terms
About Bacs & Pay.UK
Bacs History
Bacs Processing Calendar

FIND OUT MORE
Box Icon Benefits of DD

Benefits of DD

This section covers:
Benefits to Payers
Benefits to Service Users
Promoting Direct Debit
Discounting Direct Debits
Incentivising Direct Debits

FIND OUT MORE
Box Icon DD Set-up

DD Set-up

This section covers:
The DD instruction
The DD Guarantee
Lodgement - Paper
Lodgement - AUDDIS
Lodgement - Paperless

FIND OUT MORE
Box Icon DD Process

DD Process

This section covers:
Advance Notice
Collection
The Bacs Cycle
The Unpaid Cycle
Transaction Codes

FIND OUT MORE
Box Icon Bacs Reports

Bacs Reports

This section covers:
About Bacs reports
AUDDIS
AUDDIS Codes
ARUDD
ARUDD Codes
ADDACS
ADDACS Codes
Accessing reports

FIND OUT MORE
Box Icon AUDDIS

AUDDIS

This section covers:
Advantages of AUDDIS
AUDDIS Codes
References
Submission
Timescales
Failures
Implementation
Migration

FIND OUT MORE
Box Icon Paperless DD

Paperless DD

This section covers:
Benefits of Paperless DD
PDD Process
PDD Script
KYC
Account Validation
Payer Verification
Confirmation
PDD Implementation

FIND OUT MORE
Box Icon Indemnities

Indemnities

This section covers:
The Indemnity
Service User error
Bank error
Refund Request
Indemnity process
Indemnity Claims Report
Valid Claims
Valid Counter Claims

FIND OUT MORE

Questions about Direct Debits?

Free impartial and practical advice. We are here-to-help!

Latest News & Articles

Increases in Cancelled Direct Debits? Recent FAQs

April 03 2020

Blog by Sarah Cottee, Training Manager We understand that the recent news and uncertainty surrounding the COVID-19 situation has, for some organisations, caused an increase in the number of cancelled Direct Debits they are experiencing. Is your organisation...

Bacs Easter Processing Dates 2020

March 31 2020

Easter is fast approaching and this year we have the added complication of the Coronavirus and people working remotely. This has meant that many are unable to access their usual systems and processes. Now more than ever therefore, it is vital to ensure you’ve...

Open for business: Covid-19 update

March 18 2020

Coronavirus (COVID-19) update As the Coronavirus (COVID-19) situation continues we are aware there are concerns around its potential impact on business operability. We want to assure you that we are still dedicated to delivering excellent service to our...

Dealing with Unpaid Direct Debits Efficiently

March 14 2020

Blog by Sarah Cottee, Training Manager ARUDD reports When you experience unpaid Direct Debits you will be notified of this on an ARUDD report (Automatic Return of Unpaid Direct Debits). This report is usually available to Service Users one or two days after the...

If you fail to plan, you are planning to fail​!

March 13 2020

Blog by Michael Nwadinobi. Considering all the recent unplanned events such as fires, flooding and disease outbreaks it is more important than ever that organisations have a contingency plan in place in case anything was to disrupt normal working life. It is...

We’re celebrating an anniversary!

March 11 2020

It’s been six years this month since Clear Direct Debit started partnering with The British Horse Society (BHS) as their outsourced Bacs processing provider. During this time, the membership of The BHS has grown to over 100,000 members and Direct Debit has...

Subscribe to our email newsletter

Subscribing to our e mail newsletter means you will receive regular updates on changes to the Bacs rules, relevant industry news and offers from Clear Direct Debit. We will process your data in accordance with our Privacy Policy. You may withdraw this consent at any time.