Direct Debit Contingency

A Direct Debit Contingency Service

Even when you operate in-house Direct Debit Software and process your own collections it makes good business sense to have an established contingency plan in place with a Bacs Approved Bureau.  On those occasions when you are unable to process yourself, the Bureau can step in, meaning reduced likelihood of missed or failed collections.  In turn this means your cashflow is not affected, and/or services from suppliers are not affected by lack of payment.

Peace of Mind

You wouldn’t forget to protect your belongings with house or car insurance.  Likewise, why wouldn’t you protect your business processes with a robust contingency back-up? A number of things can interfere with your ability to process Bacs files in a timely and efficient manner. These can include:

Box Icon Software or computer failure

Software or computer failure

Box Icon Forgotten passwords

Forgotten passwords

Box Icon Loss of / damage to smart cards

Loss of / damage to smart cards

Box Icon Unexpected staff absence

Unexpected staff absence

Box Icon Delays in getting new systems up and running

Delays in getting new systems up and running

Box Icon Forced software upgrades or unsupported legacy systems

Forced software upgrades or unsupported legacy systems

Box Icon Changes in staff (and varying knowledge levels)

Changes in staff (and varying knowledge levels)

Box Icon Inability to access premises / software (e.g. fire/power-cuts)

Inability to access premises / software (e.g. fire/power-cuts)

Simple Reassurance

Linking your Service User Number to a Bureau can be as simple as contacting your sponsoring bank and verbally requesting the link to be made. You can link to any number of bureaux even when you are a direct submitter and send your own files to Bacs.  The reward is the peace of mind that comes from knowing you have a back-up plan in place to mitigate any unforeseen consequences.

Secure & reliable Bacs Bureau services

Contact us today for further information and a no-obligation quote