Free Bacs Contingency Processing before the 30th of June

We have been trusted by hundreds of organisations to deliver our expertise on Direct Debits over the years. In these uncertain times we wish to offer UK organisations our support.

Our aim is to assist you to run your Direct Debits collections as close to normal as possible – minimising the impact of missed collections when cashflow is of utmost importance and giving you peace of mind.

We are offering completely free contingency processing for any organisation who signs up between April 1st and June 30th and registers their Service User Number with our Bureau Number also before the 30th of June. After June 30th there is no obligation to continue but you may choose to keep this safety net in place.

Simple to Set-up

Putting in place your free contingency processing is simple:

Box Icon Link your Service User Number to our Bureau Number

Link your Service User Number to our Bureau Number

Box Icon Complete the Agreement

Complete the Agreement

Box Icon Send us a test file

Send us a test file

3 Easy Steps for Reassurance & Peace of Mind

1. Linking your Service User Number to a Bureau can be as simple as contacting your sponsoring bank and verbally requesting the link to be made. You can link to any number of bureau even when you are a direct submitter and send your own files to Bacs.

2. Complete the Agreement. We will send you an Agreement to complete once we receive your contact details which you can submit using a simple online form. You complete the Agreement and return it to us so we can set up your Bacs profile

3. You can send us a blank test or a previous file via a secure file transfer route which we will send you details of.

Once completed, you have the peace of mind that comes from knowing you have a back-up plan in place to mitigate any unforeseen consequences.

Additional Support

We are here if you have questions – whether that is a case of a quick phone call to ensure your current approach is robust and compliant, or if you wish to organise Bacs accredited training for your team – which can be delivered online.

Please do lean on us for support. You can email us on or call us on 01737 826957.

Register for your Free Bacs Contingency Processing

Contact us today!
Note: Your Service User Number must be linked to our Bureau Number by April 30th

Feedback on our Contingency Service