Bacs Compliance Audits
Direct Debit Process Review and Compliance Audits
When was the last time you reviewed the way your organisation processes Direct Debits from the initial customer contact through to the on-going collections? Are you following a process that hasn’t been updated in recent years, despite changes to scheme rules, staff and business environments?
A Direct Debit Process Review and Compliance Audit allows a thorough and detailed review. It will consider all steps in the sign-up, collection and on-going management of your customers, Direct Debit systems and software. It can highlight poor-performing and non-compliant areas that can be improved to achieve greater efficiencies and profitability.
Benefits of a Direct Debit Audit
A process review and compliance audit can reassure management that the weaknesses, risks and areas of non-compliance in their organisation are well-studied with effective systems in place to handle them. In addition, process reviews and Audits can identify efficient, high-performing areas. This can ensure that the team is left with much greater confidence that they are doing things correctly.
Ensure compliance with Bacs scheme rules
Streamline processes and improve efficiencies
Save time spent on unnecessary steps
Prepare for future business / scheme changes
Ensure your process meets your current business needs
Uncover incorrect or inaccurate processes
Thorough and Practical Audits
A Direct Debit Process Review and Compliance Audit typically takes one – two full days (depending on the complexity of your set-up). The first part of this will be held on-site at your offices. Our trained Auditor will review all of your Direct Debit documentation. The Auditor will spend time with you and your teams going through each step of the Direct Debit cycle from start to finish.
The remainder of the time, if required, will then be spent off-site where our Auditor will write a comprehensive report on all findings. This will include clear and actionable recommendations, for example, looking at the way you work with your Bacs and database software, or on advice regarding security, accuracy or audit trails.
Process Review & Compliance Auditing
A process review / compliance audit can prove beneficial at any time, but especially when an organisation is faced with the following projects:
Changing back-office systems/ CRM
Forced software upgrade
Migrating to AUDDIS
Introducing Paperless DDs
New product / service launch
Companies are merged / acquired
Improve efficiencies and ensure Direct Debit compliance
Full Direct Debit Audits from £995 + VAT