News & Articles

Read the latest news, articles and opinions about all the issues within the world of Direct Debit, Direct Credit and SEPA.

Category: Reports

Making Membership Work For You: Direct Debit and Membership

May 04 2018

Knowing your members is the key to maintaining and growing your member-base - knowing their likes and dislikes; what drives them to want to be a part of your organisation, and what’s important to them. People like paying by Direct Debit! According to data...

Direct Debit – avoid the disruption of returned payments

July 20 2017

In our recent blog on BACS reports, we mentioned the ARUDD report – the Automatic Return of Direct Debit report - which lists any direct debit transactions which could not be completed. A direct debit transaction which fails means a dip in your cashflow and extra...

BACS Reports – Know them and Use them!

June 19 2017

We look at the BACS reports that you will need to become familiar with as a Service User – what they tell you and how to use them! Once you have your direct debit – and, if appropriate, direct credit - systems in place, what next? There’s the addition of...

Reinstating a Direct Debit – what you need to know

February 29 2016

When it comes to managing changes to a Direct Debit, such as cancellations or amendments, you may not realise how flexible the Direct Debit scheme is. Continuity of payment is key to many business and up there with ‘retaining custom’ in terms of...

Charities and Membership Organisations: Standing Order or Direct Debit?

August 27 2015

Should you ask your members / donors to pay by Standing Order or Direct Debit? Does it matter so long as you receive payment? The answer is of course, yes it does! Organisations can increase efficiencies and reduce costs through using Direct Debits - which offer a...

Direct Debit Guarantee – Are you using the wrong version?

February 06 2015

Over the Christmas holidays I purchased a gift for a family member of a magazine subscription.  It was gratefully received and we were both happy.  Afterwards however,  when I received a confirmation letter with details of my Direct Debit payment schedule, I...