Blogs, News & Articles

Read our latest newsletter, blogs, articles and opinions about all the issues within the world of Direct Debit and Direct Credit.

Category: Paperless Direct Debit (PDD)

Concerned about Direct Debit fraud?

April 08 2016

Do you know your customer? Direct Debit fraud … really? Yes, it is possible. While Direct Debit fraud is much rarer than, for example, credit card fraud, it does exist and, for those who collect Direct Debits (Service Users), reducing risk in collections is...

The Direct Debit Guarantee Scheme – Are You Using the Wrong Version?

February 06 2015

Bacs Over the Christmas holidays, I purchased a gift of a magazine subscription for a family member. It was gratefully received and we were both happy. Afterwards, however, when I received a confirmation letter with details of my Direct Debit payment schedule, I...

How long should you store a Direct Debit Instruction?

April 02 2014

What is a Direct Debit Instruction? A Direct Debit Instruction (DDI) is the authority given by the Payer to enable an organisation to collect Direct Debits from their (the Payer’s) account. This DDI can be collected using a paper form that the Payer signs and...

ID checking for customers signing up for Direct Debits

April 09 2013

ID checking is required for any organisation using Paperless Direct Debit (PDD) sign up. The Service User’s Guide and Rules to the Direct Debit Scheme (Section 16.3) states: “Prior to the origination of any Direct Debits the Service User must verify the identity...