News & Articles

Read our latest newsletter, blogs, articles and opinions about all the issues within the world of Direct Debit and Direct Credit.

Category: Bureau Service

Bacs Easter Processing Dates 2020

March 31 2020

Easter is fast approaching and this year we have the added complication of the Coronavirus and people working remotely. This has meant that many are unable to access their usual systems and processes. Now more than ever therefore, it is vital to ensure you’ve...

Open for business: Covid-19 update

March 18 2020

Coronavirus (COVID-19) update As the Coronavirus (COVID-19) situation continues we are aware there are concerns around its potential impact on business operability. We want to assure you that we are still dedicated to delivering excellent service to our...

If you fail to plan, you are planning to fail​!

March 13 2020

Blog by Michael Nwadinobi. Considering all the recent unplanned events such as fires, flooding and disease outbreaks it is more important than ever that organisations have a contingency plan in place in case anything was to disrupt normal working life. It is...

Online Direct Debit Sign-Ups: Barriers & Solutions

February 07 2020

Many organisations unintentionally create barriers to their customers paying them by Direct Debit. Why not remove these barriers! Article by Debbie Lane Consumers are confident with Direct Debits. Bacs research shows the average UK consumer has at least 8...

5 Common Bacs File Mistakes

January 23 2020

Article by Dion Golt - Direct Debit Administrator Our Bacs processing team often think we’ve seen it all when it comes to files. It’s rare that we come across something that leaves us scratching our heads, but it can happen. However, some data issues with...

Resilience & Risk: Direct Debit processes reliant on 1 person?

December 06 2019

Have you considered your Direct Debit resilience? Have you reviewed the risks and considered if you are too reliant on one or two key people? At a recent regional Direct Debit training course, 3 attendees (out of 9) expressed a concern that their Direct Debit...

August Bank Holiday Bacs Processing Dates

August 02 2019

With the August Bank Holiday fast approaching, make sure you’ve planned ahead with your Bacs submissions to allow for Bacs Bank Holiday Processing Dates. Bacs processing works on a 3-day cycle. These days are known as the “Day 1: Input Day”, “Day 2:...

Bacs Processing Dates – Spring Bank Holiday

May 15 2019

Spring has finally sprung and summer days are fast approaching. To ensure you have peace of mind going into the spring break, be sure to have planned ahead with your Bacs submissions to allow for Bacs Bank Holiday processing dates. Bacs processing works on a...

Bacs Easter Processing Dates

March 28 2019

With Easter fast approaching, make sure you’ve planned ahead with your Bacs submissions to allow for Bacs Easter Processing Dates. Bacs processing works on a 3-day cycle. These days are known as the “Day 1: Input Day”, “Day 2: Processing Day” and the...

Defusing your Direct Debit Disasters

March 26 2019

We are an organisation focused on providing Direct Debit help. As a result we hear about Direct Debit issues organisations have faced. The biggest headache is caused when a problem prevents the successful submission – and therefore collection - of a Direct Debit...

Direct Debit Advance Notice – What do I need to know?

September 05 2018

Common questions we are asked about providing Advance Notice of Direct Debit collections include the following. Do I have to provide Advance Notice in writing? Do I have to give 10 days Advance Notice? If I fail to collect the Direct Debit on time do I...

The Direct Debit Top 10 Most Frequently Asked Questions:

August 03 2018

As one of a small number of Bacs Accredited Direct Debit training companies, and as a specialised Direct Debit Consultancy and Bureau service provider, we are regularly approached by organisations of all shapes and sizes to assist with their Direct Debit and/or...