News & Articles

Read our latest newsletter, blogs, articles and opinions about all the issues within the world of Direct Debit and Direct Credit.

Category: Bacs

Bacs Non Processing Dates – Christmas & New Year 19/20

November 13 2019

Christmas is once again rapidly approaching and that means more Bacs non processing dates! As we approach the busy festive season now is a great time to think ahead so you can relax and enjoy the festivities knowing you have the peace of mind that business is all...

Direct Debit Advance Notice

November 07 2019

Providing Advance Notice is a key cornerstone of the Direct Debit Scheme and an important responsibility for the Service User. Failure to comply with scheme rules regarding Advance notice could result in failed collections and refunds (e.g. if the payer doesn't have...

Changes to Direct Debit Error Recovery

October 10 2019

On 30 September 2019, the rules on Direct Debit error recovery changed. Are you aware of what to do if you submit a Direct Debit (DD) file / majority of a DD file in error? Finding out that you have submitted a Direct Debit file in error is not a situation that...

Resilience & Risk: Direct Debit processes reliant on 1 person?

September 06 2019

Have you considered your Direct Debit resilience? Have you reviewed the risks and considered if you are too reliant on one or two key people? At a recent regional Direct Debit training course, 3 attendees (out of 9) expressed a concern that their Direct Debit...

August Bank Holiday Bacs Processing Dates

August 02 2019

With the August Bank Holiday fast approaching, make sure you’ve planned ahead with your Bacs submissions to allow for Bacs Bank Holiday Processing Dates. Bacs processing works on a 3-day cycle. These days are known as the “Day 1: Input Day”, “Day 2:...

AUDDIS Migration: When, Why and How?

July 16 2019

Over the years we have supported many Service Users undertaking AUDDIS Migrations. We have provided advice and guidance for some; full project management for others and have even been called in half-way through to rescue an AUDDIS Migration that has gone...

BACS Direct Debit Reports – What you need to know

June 14 2019

Bacs produce a series of Bacs reports / error reports to help Service Users manage their Direct Debit collections. As a Service User you have a responsibility to action these Bacs reports, but more than that, it’s in your interests to do so. These reports contain...

Bacs Processing Dates – Spring Bank Holiday

May 15 2019

Spring has finally sprung and summer days are fast approaching. To ensure you have peace of mind going into the spring break, be sure to have planned ahead with your Bacs submissions to allow for Bacs Bank Holiday processing dates. Bacs processing works on a...

Bacs Easter Processing Dates

March 28 2019

With Easter fast approaching, make sure you’ve planned ahead with your Bacs submissions to allow for Bacs Easter Processing Dates. Bacs processing works on a 3-day cycle. These days are known as the “Day 1: Input Day”, “Day 2: Processing Day” and the...

Defusing your Direct Debit Disasters

March 26 2019

We are an organisation focused on providing Direct Debit help. As a result we hear about Direct Debit issues organisations have faced. The biggest headache is caused when a problem prevents the successful submission – and therefore collection - of a Direct Debit...

Changes to Bacs Direct Debit Rules: Are you up to date?

January 15 2019

Bacs issued a new version of the Direct Debit Rules in December 2018 (Version 5.2). These new Direct Debit Rules will take affect from this month. As a Direct Debit Service user, you have a responsibility to comply with the Direct Debit Rules. Are you? The key...

Direct Debit: Countering Credit & Debit Card Transaction Fees

November 30 2018

What payment methods do you accept from customers? Credit card? Debit card? If so, are the card transaction fees and costs of administering these transactions affecting your profit? Have you considered Direct Debit as an alternative? Consumer behaviour has...