News & Articles

Read the latest news, articles and opinions about all the issues within the world of Direct Debit, Direct Credit and SEPA.

Category: Bacs

The Direct Debit Top 10 Most Frequently Asked Questions:

August 03 2018

As one of a small number of Bacs Accredited Direct Debit training companies, and as a specialised Direct Debit Consultancy and Bureau service provider, we are regularly approached by organisations of all shapes and sizes to assist with their Direct Debit and/or...

Direct Debits collected early! What now?

June 15 2018

Over the last 10 years we have been asked – by organisations both large and small - what they should do if they have Direct Debits collected early.  It’s a tricky situation for any organisation to manage! Consideration needs to be given to how the situation has...

The Giving Generation: How Direct Debit has reformed donations and funding

April 16 2018

If you’re a charity reliant on donations then Direct Debit is the solution you might not even know you’re looking for… Offering easy ways to donate is a vital part of gaining and retaining donations wherever possible. In today’s financial market people...

Don’t Forget the changes you may need for Bacs Easter Processing Dates

March 15 2018

With Easter fast approaching make sure you’ve got your eggs in order so you've planned for Bacs Easter processing dates. Bacs processing works on a 3-day cycle – i.e. there are 3 days involved. These are known as the “Input Day”, “Processing Day” and...

Updates to the BACS Scheme Rules and Service User Guide

March 04 2018

The new Service User Guide and new Rules (SUGR) for the Direct Debit Scheme were issued by BACS in January 2018. BACS – Bankers Automated Clearing Services, has been in existence since 1968 when it was called the Inter Bank Computer Bureau. The name change to...

When to Submit your Direct Debit Files?

July 17 2017

Bacs publish a calendar every year which show their processing days and non-processing days. But how do you use it in the most efficient way. Bacs processing works on a fairly simple 3-day cycle - i.e. there are 3 days involved. These are known as the "Input...

Confidence in Direct Debit contributes to success of Current Account Switch Service

May 26 2017

Chances are, you will have seen the latest marketing campaigns run by the Current Account Switch Service (CASS), which is owned and managed by BACS. The availability of this ‘free to use’ scheme supports the banking population, both consumer and business, to...

What to do in a Direct Debit Emergency.

September 19 2016

Anyone who collects Direct Debits should have this information to hand in the rare event that they need it. That is just the trouble - we assume everything is ok until suddenly it isn’t. I was prompted to write this as today is the day that organisations...

Modulus Checking and Paperless Direct Debits – Why & How?

April 29 2016

The latest Service User Guide and Rules to the Direct Debit scheme (SUG&R v4.1) has clarified what is and is not provided by modulus checking. Modulus checking describes the ability to check that a bank account number and sort-code are accurate.  It does...

Do ‘KYC’ checks need software?

April 08 2016

'Know Your Customer' (KYC)' checks are a mandatory requirement for any Paperless Direct Debit process, (e.g. where there is no paper Direct Debit Instruction (DDI) to be signed).  Does a service user, the organisation collecting by Direct Debit (DD), need software...

Collecting Direct Debits? Concerned about Fraud? Do you KYC?

April 08 2016

Direct debit fraud....really?  Yes, it is possible but it is a much rarer thing compared to credit card fraud.  For those who collect direct debits (service users), reducing risk in collections is paramount. Know Your Customer (KYC) checks can aid this and is...

Reinstating a Direct Debit – what you need to know

February 29 2016

When it comes to managing changes to a Direct Debit, such as cancellations or amendments, you may not realise how flexible the Direct Debit scheme is. Continuity of payment is key to many business and up there with ‘retaining custom’ in terms of...