Blogs, News & Articles

Read our latest newsletter, blogs, articles and opinions about all the issues within the world of Direct Debit and Direct Credit.

Category: AUDDIS Training

ID checking for customers signing up for Direct Debits

April 09 2013

ID checking is required for any organisation using Paperless Direct Debit (PDD) sign up. The Service User’s Guide and Rules to the Direct Debit Scheme (Section 16.3) states: “Prior to the origination of any Direct Debits the Service User must verify the identity...

Why do I get the “No Instruction – Direct Debit” Error Message When I try to Collect Payment?

February 05 2013

When it comes to this error message, there are 2 possible answers: You are not using the AUDDIS system to set up your Direct Debits or You are using AUDDIS but it appears not to be working correctly for you If the first reason applies, then the only resolution...

Charities: Are you missing out on donations due to the timing of your Direct Debit Collections?

September 25 2012

Delaying collections of Direct Debits can soon add up to loss of revenue, especially if you aren’t using AUDDIS or have not optimised your collection schedule.  Most supporters will be happy to start their donations at the earliest opportunity but all too often...