News & Articles

Read the latest news, articles and opinions about all the issues within the world of Direct Debit, Direct Credit and SEPA.

Category: AUDDIS Migration

Use a Direct Debit Bureau to migrate to AUDDIS

April 06 2017

Direct debit is a hugely popular means of collecting regular payments from your customers – or, if you’re a membership organisation or a charity, from your members or donors. The traditional paper-based system has many advantages – but as an organisation...

A Cancelled Direct Debit – what can you do?

July 04 2014

We welcome your Direct Debit questions and queries. Recently we received the question below: “......The customer has cancelled their Direct Debit and also asked the bank to refund the last 6 months payments, but they have been receiving the service and the bank...

Why do I get the message “No Instruction” when I try to collect Direct Debits?

February 05 2013

Well there are 2 possible answers...... You are not using the AUDDIS system to set up your Direct Debits ...or You are using AUDDIS but it appears not to be working for you correctly. If the answer for you was the first one then the only resolution is to...

Charities: Are you missing out on donations due to the timing of your Direct Debit Collections?

September 25 2012

Delaying collections of Direct Debits can soon add up to loss of revenue, especially if you aren’t using AUDDIS or have not optimised your collection schedule.  Most supporters will be happy to start their donations at the earliest opportunity but all too often...

AUDDIS: To Migrate or not to Migrate?

May 23 2012

Currently, 45% of Service Users continue to operate a paper-based system of submitting their Direct Debit Instructions (DDI's) to Bacs, i.e. they send them in the post. Many companies however recognize the benefits of using an AUDDIS, (Automated Direct Debit...