News & Articles

Read the latest news, articles and opinions about all the issues within the world of Direct Debit, Direct Credit and SEPA.

Tag: Bacs

Action your ADDACS reports and stay compliant

January 17 2018

It’s no secret that the Bacs scheme is underpinned by a complex set of rules. These are in place to maintain the integrity of the system. The rules keep the system running smoothly, benefiting service users and their customers, so staying compliant has to be a...

GDPR and Direct Debit – what are the implications?

November 30 2017

Data protection is one of the themes of the 21st century. There is so much information about us as individuals, held in different formats and by different businesses and organisations that it is no wonder we have rules in place to protect it. In May 2018, the...

Bacs non-processing days Christmas 2017

November 22 2017

The John Lewis Christmas ad has aired… time to make sure you’re up to speed with the Christmas non-processing days so that your direct debits run smoothly over the festive period. It feels like the run up to Christmas starts earlier and earlier every year –...

Direct Credit – The Advantages of Using a Bureau

September 06 2017

Processing your financial transactions in a secure, cost effective and reliable way can have a huge impact on business efficiency. With 2.1 billion payments processed in 2016, businesses are becoming increasingly aware of the benefits of Bacs Direct Credit. While...

Unpicking the Statistics of Direct Debit Popularity

August 02 2017

The popularity of Direct Debit has been on the rise since its inception in 1968 and recent statistics indicate that the trend shows no signs of abating. In the last 10 years the volume of Direct Debit transactions processed each year has increased from 2.9 million...

Direct Debit – avoid the disruption of returned payments

July 20 2017

In our recent blog on BACS reports, we mentioned the ARUDD report – the Automatic Return of Direct Debit report - which lists any direct debit transactions which could not be completed. A direct debit transaction which fails means a dip in your cashflow and extra...

BACS Reports – Know them and Use them!

June 19 2017

We look at the BACS reports that you will need to become familiar with as a Service User – what they tell you and how to use them! Once you have your direct debit – and, if appropriate, direct credit - systems in place, what next? There’s the addition of new...

Confidence in Direct Debit contributes to success of Current Account Switch Service

May 26 2017

Chances are, you will have seen the latest marketing campaigns run by the Current Account Switch Service (CASS), which is owned and managed by BACS. The availability of this ‘free to use’ scheme supports the banking population, both consumer and business, to...

Direct debit solutions and the cancelled direct debit instruction

May 26 2017

Direct debit provides a convenient and straightforward way for customers to pay regularly for services they receive on an ongoing basis. However, whilst direct debit solutions are easy to manage from an organisation’s perspective, customers are able to cancel...

Maintaining trust in direct debits

December 08 2016

A recent survey that’s been reported in a number of places indicates that there’s a growing lack of trust surrounding direct debits. There have also been plenty of negative press stories lately to fuel doubt about the security of direct debits. Of course, this...

Ensuring uninterrupted Direct Debit Collections – 10 top tips

September 15 2014

Ensuring that you get your Direct Debit files to Bacs as scheduled is essential for any collecting organisation. Failure to do so will mean missed collections, restricted cash-flow and (potentially) unhappy customers! Indirect submitters can rely to some extent on...

A Cancelled Direct Debit – what can you do?

July 04 2014

We welcome your Direct Debit questions and queries. Recently we received the question below: “......The customer has cancelled their Direct Debit and also asked the bank to refund the last 6 months payments, but they have been receiving the service and the bank...