An E-Mandate would be completed by your customer through an electronic channel within their own internet banking. The use of E-Mandates is covered by the SEPA Direct Debit rulebooks however it remains an optional service for the Bank. It is yet to be offered by any banks thus deeming the use of E-Mandates unachievable.
This may change in the future as SEPA grows in popularity – check our blogs regularly for updates!
SEE ALSO: E-Mandate vs Paperless SDD