A SEPA mandate is submitted electronically and should not differ from process used for the submission of a ‘Collections’ file. In order to get the information to the Debtor Bank, the ‘paper’ mandate is first de-materialised by the Creditor and then submitted electronically using payments software or a bank platform.
The same can be said for Paperless SEPA mandates.
How long do you allow for the Mandate to get to the bank?
5 Business Banking Days*
*BBD (Business Banking Days). For further explanation click Mandate Amendment
- Debtor sends signed SDD Mandate to Creditor (paper/ electronic).
- Creditor submits Mandate details to Creditor Bank using software or Banking platform. The creditor may also reject and request a new mandate or refuse service.
- Creditor Bank may reject, otherwise sends on to chosen Clearing Service Mechanism (CSM).
- CSM may reject, otherwise sends on to Debtor Bank.
- Debtor Bank may Refuse, Reject or Return, otherwise successful mandate instructions are placed on Debtors account.
For a deeper look at the SDD process and specific timeframes why not attend our SEPA Direct Debit training? Or alternatively, there are SEPA Direct Debit rulesbooks available online and free to download via the EPC’s website at www.europeanpaymentscouncil.eu