AWACS stands for Advice of Wrongly Account for Credits Service Report.
Where the Beneficiary’s sort code and /or account number has not been correctly detailed on the Bacs Direct Credit payment record, the Receiving Bank may apply the payment and provide advice of the correct details to the Service User via an AWACS Report.
There are three different AWACS related services, all of which result in information being provided in a report that the Remitter of Bacs Direct Credits is required to action.
Receipt of an AWACS advice is authority to the Service User to amend their data file and no other communication with the Beneficiary is required.
Rule: These changes must be applied to the data file no later than 3 working days from the date the advice is available.
Guidance: It is strongly recommended that the changes are applied immediately to avoid the risk of misdirected payments.
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